HT204928: About the OS X Yosemite v10.10.4 Update

Learn about About the OS X Yosemite v10.10.4 Update
mikellyh
Level 1 (4 points)
Mac OS X

Q: Photos crashing after Yosemite 10.10.4 update

After installing the Yosemite 10.10.4 update, I still have problems with Photos crashing. Does anyone know what I can do to fix it?

Photos will open, showing the albums tab, then after a minute or 2, it crashes. If I try to click on any other functions, it crashes sooner.

 

iMac 21.5" late 2012

2.9 GHz Intel Core i5

16 GB 1600 MHz DDR3 memory

1TB storage - 170 GB free

iMac, OS X Yosemite (10.10.4)

Posted on Jul 1, 2015 7:23 PM

by Old Toad,Solvedanswer
Old Toad Old Toad
Level 10 (141,294 points)
Mac OS X
A:
launch Photos with the Option key held down and create a new, test library

Doing the above will give you this window:

Photos002.jpg

Click on the Create New button and create a new temp library.  I prefer to have it created on the Desktop so I can remember to delete it after the test.

 

However, since Photos is crashing a lot first try repairing the library according to this Apple document: Repair Your Library.  

Posted on Jul 29, 2015 10:49 AM

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mikellyh

Q: Photos crashing after Yosemite 10.10.4 update

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  • Helpful answers

  • by arianaaaxo,

    arianaaaxo arianaaaxo Jul 1, 2015 7:29 PM in response to mikellyh
    Level 1 (4 points)
    Mac App Store
    Jul 1, 2015 7:29 PM in response to mikellyh

    My iPhoto will not even open and it says i need to update it from the app store when I already did  that!

  • by mikellyh,

    mikellyh mikellyh Jul 2, 2015 9:03 AM in response to arianaaaxo
    Level 1 (4 points)
    Mac OS X
    Jul 2, 2015 9:03 AM in response to arianaaaxo

    arianaaaxo,

    Did you have the problem before the 10.10.4 OS update? I have had the problem since iPhoto changed to Photos.

  • by Old Toad,

    Old Toad Old Toad Jul 2, 2015 11:10 AM in response to arianaaaxo
    Level 10 (141,294 points)
    Mac OS X
    Jul 2, 2015 11:10 AM in response to arianaaaxo

    What version of iPhoto do you have?  It must be iPhoto 9.6.1 in order to work with Yosemite.

    OTsig.png

  • by Old Toad,Apple recommended

    Old Toad Old Toad Jul 2, 2015 11:12 AM in response to mikellyh
    Level 10 (141,294 points)
    Mac OS X
    Jul 2, 2015 11:12 AM in response to mikellyh

    First as a test launch Photos with the Option key held down and create a new, test library.  Import some photos and test to see if the same problem persists. Does it?

     

    If it doesn't  then your current library is damaged and needs to be repaired according to this Apple document: Repair You Library.  

    OTsig.png

  • by Birddog ,

    Birddog Birddog Jul 29, 2015 9:45 AM in response to mikellyh
    Level 1 (0 points)
    Jul 29, 2015 9:45 AM in response to mikellyh

    So, wait... am I supposed to have both the new Photos AND the old iPhoto apps?? Confused.

     

    My Photos program crashes semi often and did so even before update to 10.10.4.

     

    Old Toad, I am not tech savvy at all so I don't understand your most recent post on this thread. Create a new test library?? huh?

     

    My Photos app has now crashed 4 times this morning. So frustrating when trying to do work!

     

    Any ideas? Thx!

  • by Old Toad,Solvedanswer

    Old Toad Old Toad Jul 29, 2015 10:49 AM in response to Birddog
    Level 10 (141,294 points)
    Mac OS X
    Jul 29, 2015 10:49 AM in response to Birddog
    launch Photos with the Option key held down and create a new, test library

    Doing the above will give you this window:

    Photos002.jpg

    Click on the Create New button and create a new temp library.  I prefer to have it created on the Desktop so I can remember to delete it after the test.

     

    However, since Photos is crashing a lot first try repairing the library according to this Apple document: Repair Your Library.  

  • by mikellyh,

    mikellyh mikellyh Aug 3, 2015 6:49 PM in response to Old Toad
    Level 1 (4 points)
    Mac OS X
    Aug 3, 2015 6:49 PM in response to Old Toad

    I loaded a different library and Photos worked. I tried repairing my "damaged" Photos library, and that failed. It crashes after the repair session.

    How do I get my years and years of photos into the new app?

    I am able to open it in iPhoto, which is still installed, but would prefer to move forward with the OS.

    Should I run Disk Utility and repair all permissions?

     

    Thanks.

  • by mikellyh,

    mikellyh mikellyh Aug 3, 2015 8:49 PM in response to mikellyh
    Level 1 (4 points)
    Mac OS X
    Aug 3, 2015 8:49 PM in response to mikellyh

    Now after repairing the library 3 times, it finally worked.

     

    THANKS!!!!!