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Aug 4, 2015 2:00 PM in response to ampuputby Brett L,Hi ampuput,
If you are having an issue with being unable to make a backup of your iPhone using iTunes on your computer, I would suggest that you troubleshoot using the steps in this article - If you can't make an iTunes backup of your iPhone, iPad, or iPod touch.
Thanks for using Apple Support Communities.
Sincerely.
