dterryjr

Q: cannot get my e-mail to work on my iPhone 6 plus

Cannot get my e-mail on my iPhone 6 plus

Posted on Aug 4, 2015 7:42 PM

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Q: cannot get my e-mail to work on my iPhone 6 plus

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  • by judysings,

    judysings judysings Aug 6, 2015 2:56 PM in response to dterryjr
    Community Specialists
    Aug 6, 2015 2:56 PM in response to dterryjr

    Good Afternoon dterryjr,

    Thanks for the question.  I'm assuming this is your first iPhone and you are not trying to restore from another iPhone?  If so, I'll include some information below to help you set up your email account(s) in the Mail app on your iPhone:

    Add an email account on your iPhone, iPad, or iPod touch - Apple Support
    https://support.apple.com/en-us/HT201320

     

    Add an email account on your iOS device

    1. Tap Settings.
    2. Scroll down and tap Mail, Contacts, Calendars.
    3. Tap Add Account.
    4. Select your email provider. If you don't see your email provider listed, tap Other > Add Mail Account.
    5. Provide the required information to finish adding your account.

    If you use a common email provider, your device will load your email settings automatically. If your device doesn't load these settings and you don't know them, contact your email provider and ask for this information:

    My Email settings

    My email address:
    My email provider:

     

    Incoming Mail Server Settings

    Account type (POP or IMAP):
    Incoming Mail Server:
    User Name:
    Password:
    Incoming server port number:

    Incoming server supports SSL? (yes or no):

     

    Outgoing Mail Server Settings

    Outgoing mail server:
    User name:
    Password:
    Outgoing server port:
    Outgoing server supports SSL? (yes or no): 

    Learn more

    Get help if you can't connect or you receive an error in Mail.

    You can also look up settings for common email providers.

     

     

    iPhone User Guide - Mail
    http://help.apple.com/iphone/8/#/iph3bf432fd

     

    Set up other mail, contacts, and calendar accounts

    iPhone works with Microsoft Exchange, and many of the most popular Internet-based mail, contacts, and calendar services.

    • Set up an account. Go to Settings > Mail, Contacts, Calendars > Add Account.

    You can add contacts using an LDAP or CardDAV account, if your company or organization supports it. See Add contacts.

    You can add calendars using a CalDAV calendar account, and you can subscribe to iCalendar (.ics) calendars or import them from Mail. See Use multiple calendars.

    For information about setting up a Microsoft Exchange account in a corporate environment, see Mail, Contacts, and Calendar.

     

    The iPhone User Guide above and the Tips and Tricks app are both on your iPhone.  These two resources should help with your initial questions.
    If you need clarification or a question isn't answered, that's why we are here!

    iOS 8 Tips and Tricks for iPhone - Apple Support

    Enjoy your new iPhone!