ChrisTownley

Q: I never been on line with my IPhone.  I have an App I want to download; IPhone keeps asking for the password for email addy (...).COM.  My right addy is (...).Net.  Apple sems to show right Addy, but how do I fix so ITunes will have right addy?

I never been on line with my IPhone.  I have an App I want to download; IPhone keeps asking for the password for email addy (...).COM.  My right addy is (...).Net.  I updated info on Apple and it seems to show right (.NET) Addy, but how do I fix so ITunes will have right addy?

Every time I open Safari it asked for the password for .COM addy; and if I get it wrong it asks me to RESET my password, and sends email to .COM addy to tell me how (I am guessing).

Of course I never get the email because no  such address exist.

 

I just found out about this app and need to use it TONIGHT - I have to leave in about 3 hours so I need some helping fixing it ASAP

THANKS

iPhone 4

Posted on Aug 5, 2015 8:13 AM

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Q: I never been on line with my IPhone.  I have an App I want to download; IPhone keeps asking for the password for email addy ( ... more

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  • by alex_h1,

    alex_h1 alex_h1 Aug 7, 2015 7:26 AM in response to ChrisTownley
    Community Specialists
    Aug 7, 2015 7:26 AM in response to ChrisTownley

    Hello ChrisTownley,

    Thanks for using Apple Support Communities.

     

    From your post it looks like you need to change the primary email account with your Apple ID.  To do this all you need to do is follow the steps below.

     

    In most cases, your Apple ID is also the primary email address of your Apple ID account. You can change your Apple ID to any other email address you control, as long as it's not already in use as an Apple ID. If your email address ends with @icloud.com, @me.com, or @mac.com, it's already an Apple ID. 

    Use these steps to reset your Apple ID:

    1. Sign out of iCloud, the iTunes Store, App Store, FaceTime, Find My Friends, Find My iPhone, and iMessage on each device that uses your current Apple ID for these services.
    2. Go to My Apple ID.
    3. Select Manage your Apple ID and sign in. Forgot your password?
    4. Select Edit next to Apple ID and Primary Email Address.
    5. Enter the email address that you want to use as your Apple ID, then select Save Changes. Apple will send a verification email to that address.
    6. Open the email from Apple, then click Verify Now. Didn't receive the email?
    7. When the My Apple ID page opens, sign in with your new Apple ID email address and password. When you see a message that verification is complete, you can start using your updated Apple ID.
    8. Update the features and services that you use with Apple ID, so that each one is using your updated Apple ID.

    If you need to change the Apple ID that's signed in to your iOS device, use these steps to sign out, then back in with a different Apple ID.

    Change your Apple ID - Apple Support

     

    Take care.