HT201419: Get help with Mail on your iPhone, iPad, and iPod touch
Learn about Get help with Mail on your iPhone, iPad, and iPod touch
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Helpful answers
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Aug 5, 2015 1:23 PM in response to LeilaniBelleby AJ397,- Click on the Mail application
- On the top left of your screen you should see a button that says mailboxes, click that
- Scroll down to where you see accounts, and click on the account where you looking for the emails
- You should now see a sent folder
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Aug 5, 2015 1:42 PM in response to AJ397by LeilaniBelle,Thank you for trying to help me so quickly! Unfortunately, there is nothing on the top left of my screen after I've opened my mail app. There is only the 'edit' on the top right and then the big 'Mailboxes' in the top center which cannot be clicked on...
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Aug 5, 2015 1:46 PM in response to LeilaniBelleby AJ397,Then just scroll down until you see accounts and follow the directions I gave you above from there.
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Aug 5, 2015 2:40 PM in response to AJ397by LeilaniBelle,Perhaps my phone is not showing me what yours shows you? Or else I've not made myself clear?
I have my regular IMAP sent folder, but I cannot find the one mentioned in advanced settings of the "on my iPhone" sent folder (My iPhone set the tick mark to THAT one instead of the sent folder lower down in advanced settings that's supposed to be the IMAP sent folder). That's the one I cannot find anywhere.
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Aug 5, 2015 2:58 PM in response to AJ397by LeilaniBelle,That's what I'm referring to, the problem is I want to get into that top folder, where is THAT one at? It ate a few of my sent messages, and I really need to find them and get them into the correct IMAP sent folder.
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Aug 5, 2015 3:42 PM in response to AJ397by LeilaniBelle,I was excited there for a moment. Unfortunately, it's not there for me. Hopefully this is not where it was supposed to have gone, because it would appear as if those emails are lost forever.
Thank you for your assistance, I do greatly appreciate it.
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Aug 5, 2015 4:41 PM in response to LeilaniBelleby AJ397,No problem, try deleting the email account from your phone and re adding it.


