Q: Windows 10, Outlook 2013 syncing with iCloud
Since I downloaded Windows10 on my PC, Outlook 2013 no longer syncs with iCloud. The Refresh button in Outlook has gone and when I tick the iPad Calendar box in Outlook an error message states that it can not acceess the information store. I have redownloaded iCould for Windows but that does not help. Any ideas?
iPad 2, iOS 8.4
Posted on Aug 3, 2015 6:45 AM
by turnpike17,Solvedanswer
Open outlook and then follow the instructions below:
- File-> Account Settings-> Account Settings…-> Data Files tab
- Select the iCloud data file and press Remove.
- If you also connected to the iCloud account via IMAP, remove this account.
- Close Outlook.
- Open the iCloud Control Panel via the Start Menu and uncheck all the options: Mail, Contacts, Calendars, and Task with Outlook.
- Download and install the latest version of iCloud from the Apple website.
- When you have the latest version downloaded click it and choose the Repair option.
- Reboot when being prompted to do so by the iCloud installer.
- Open the iCloud Control Panel via the Start Menu and select the option: Mail, Contacts, Calendars, and Task with Outlook.
- If this is a new installation of iCloud, iCloud may prompt you to run a repair on the iCloud installation again and reboot. Outlook integration will be available then as long as your are not using Outlook 2016 Preview.
- Start Outlook and let iCloud resync your data.
Posted on Aug 5, 2015 10:56 AM