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Q: when login screen appears my keybord doesn't work so i can't type my username and password on my macbook

when login screen appears my keybord doesn't work so i can't type my username and password on my macbook

MacBook, OS X Mountain Lion (10.8.2)

Posted on Sep 30, 2012 2:21 AM

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Q: when login screen appears my keybord doesn't work so i can't type my username and password on my macbook

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  • by Dakarts,

    Dakarts Dakarts Jan 7, 2013 11:18 AM in response to shimomada
    Level 1 (0 points)
    Jan 7, 2013 11:18 AM in response to shimomada

    When you restart, do you hear the clicking sound for mouse keys turning on?  That's the problem that I'm having.  When I turn on my new rMBP, I hear the mouse keys turn on and I can't turn them off.  So, to log in I need to plug in an external keyboard.  Hopefully someone can find a solution to this.

  • by sitanshu,

    sitanshu sitanshu Mar 30, 2015 2:29 AM in response to shimomada
    Level 1 (0 points)
    Mar 30, 2015 2:29 AM in response to shimomada

    I have the same issue.

    Apple techs could not resolve, so finally did a clean re-install of system. It worked for a while, but now it's back.

     

    The only solution I've found is that if I go to the guest account (or any other account with no password) and switch user, I can type password there.

  • by jmarshdsgn,

    jmarshdsgn jmarshdsgn Jul 7, 2015 12:52 AM in response to MikePro01
    Level 1 (0 points)
    Jul 7, 2015 12:52 AM in response to MikePro01

    Thank you! This solved my problem. I'm glad I didn't have to get it repaired or replaced.

  • by Fluffyskull,

    Fluffyskull Fluffyskull Aug 6, 2015 4:48 AM in response to shimomada
    Level 1 (8 points)
    Notebooks
    Aug 6, 2015 4:48 AM in response to shimomada

    I had this exact same issue, however, when trying to log in I had my mouse plugged into the USB socket. Upon plugging it out, the keys that were once unresponsive became responsive! I hope my solution helps those who suffers from this problem.

  • by Yolki,

    Yolki Yolki Sep 13, 2015 3:57 AM in response to sitanshu
    Level 1 (0 points)
    Sep 13, 2015 3:57 AM in response to sitanshu

    I had the same problem and this solution worked. Apparently iTunes was trying to download some apps I bought on my iPad and got hung up on the signin screen. To solve the problem, I did this: (1) after going to the Guest account, I signed in under my iTunes account. (2) iTunes completed the downloading of several apps. (3) I logged out of the Guest account and signed in under my own account. I had no trouble putting in my password. (4) Problem solved.

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