HT200197: Get help with audio, video, or power on Apple TV

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Watty01

Q: Date and time not setting

Date and time not setting on initial setup

Mac Book Pro

Posted on Aug 6, 2015 5:56 AM

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Q: Date and time not setting

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  • Helpful answers

  • by Rudegar,Solvedanswer

    Rudegar Rudegar Aug 6, 2015 7:29 AM in response to Watty01
    Level 7 (28,376 points)
    Wireless
    Aug 6, 2015 7:29 AM in response to Watty01
  • by Winston Churchill,Helpful

    Winston Churchill Winston Churchill Aug 6, 2015 10:46 AM in response to Watty01
    Level 10 (103,375 points)
    Apple TV
    Aug 6, 2015 10:46 AM in response to Watty01

    Assuming this is not the first time you have used your Apple TV


    1. You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
    2. Also try restarting the router. (Also try removing it’s power cord for at least 30 seconds)
    3. If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
    4. If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.


    If this is a new Apple TV, in addition to trying the above, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.


    You might also try connecting to a different network and then trying again on your own, you might try at a friends or use the wifi hotspot on your mobile phone if you have one.


  • by Watty01,

    Watty01 Watty01 Aug 7, 2015 2:33 AM in response to Winston Churchill
    Level 1 (0 points)
    Aug 7, 2015 2:33 AM in response to Winston Churchill

    New ATV.

    Tried another  Mobile network and it activated no problem.

    Reverted back to home hub network.

    Works perfectly.

    NO amount of restarts or resets will help.

    thankyou for ur help.