Muhab Abu Zeid

Q: iTunes problem on Windows 10

I have upgraded my Windows PC to windows 10 technical preview, and I've opened iTunes and connected my iPhone 6+ (iOS 8.2 beta 4) via usb, the phone connected and appeared in windows explorer, but it didn't show up in iTunes at all. hope you all help me with this problem.

Thanks

iPhone 6 Plus

Posted on Jan 24, 2015 1:06 PM

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Q: iTunes problem on Windows 10

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  • by LKS90,

    LKS90 LKS90 May 30, 2015 5:48 PM in response to Muhab Abu Zeid
    Level 1 (0 points)
    May 30, 2015 5:48 PM in response to Muhab Abu Zeid

    Hey there!

     

    Just stumbled on this topic when I was searching if I should bother to try and install iTunes. Most of the answers are useless noise in here, so I installed it anyway and tried it out.

    I don't have an iPhone but I bought an iPod nano today and it is recognized by iTunes on Windows 10 (Build 10074). I also tried it with an iPhone 5 for you (I don't have a 6 available right now) and that was also recognized and asked if I wanted to synchronize.

     

    So it seems possible with Windows 10. I have to add though, the first time I installed Windows 10 it didn't work at all and I had to wipe everything clean (including the master boot record) to get it to run. I'm using a Surface Pro 3 for this test, not that it should matter.

  • by Imachequa,

    Imachequa Imachequa Jun 5, 2015 2:08 AM in response to Cynan
    Level 1 (5 points)
    Jun 5, 2015 2:08 AM in response to Cynan

    This is a great and direct answer to the question.

    This is the type of answer people needs

     

    BTW... same solution for tethering your internet to the win10..

    In device manager search for the new Iphone device (on my case with warning icon) in update driver use instead netdriver

     

    thanks again

  • by dhdarkelf,

    dhdarkelf dhdarkelf Jun 24, 2015 10:49 PM in response to Muhab Abu Zeid
    Level 1 (0 points)
    Jun 24, 2015 10:49 PM in response to Muhab Abu Zeid

    thx Cynan

     

    and KiltedTim plz do us all a favor and stop wasting the air

  • by rollack,

    rollack rollack Jul 7, 2015 6:04 PM in response to Muhab Abu Zeid
    Level 1 (0 points)
    Jul 7, 2015 6:04 PM in response to Muhab Abu Zeid

    This is typical fanboy behavior btw. I to had ur prob, and tilted def doesn't know what he is talking about. Most every other software or devices i use have had drivers updated. Apple has had access to windows 10 for quite awhile now. and as for tilted saying u shouldn't be discussing beta he didn't however he did refer to having it, 2 totally different things. If u dont have any helpful info why comment? Thx cynan.

  • by Akhil.Babel,

    Akhil.Babel Akhil.Babel Jul 14, 2015 2:11 PM in response to KiltedTim
    Level 1 (0 points)
    Jul 14, 2015 2:11 PM in response to KiltedTim

    Sigh.. Seriously speaking. Your community guidelines link doesn't help.

     

    Thanks Cynan for helping resolve this

     

    <Edited by Host>

  • by jzacknae,

    jzacknae jzacknae Jul 31, 2015 3:47 PM in response to Cynan
    Level 1 (0 points)
    Jul 31, 2015 3:47 PM in response to Cynan

    Thank you!!! Works perfectly!!!

  • by RickKaz,

    RickKaz RickKaz Aug 1, 2015 9:48 AM in response to Cynan
    Level 1 (0 points)
    Aug 1, 2015 9:48 AM in response to Cynan

    Thanks Cynan, this solution worked well for me for the official Windows 10 release build 10240 and iTunes 12.2.1.16.  I'm running iOS 9 (13A4305g) on my iPhone 6.

  • by memz13,

    memz13 memz13 Aug 3, 2015 1:02 PM in response to Cynan
    Level 1 (0 points)
    Aug 3, 2015 1:02 PM in response to Cynan

    Thank you this worked with windows 10 for me !

  • by CharlotteLS,

    CharlotteLS CharlotteLS Aug 6, 2015 8:22 AM in response to Muhab Abu Zeid
    Level 1 (0 points)
    Aug 6, 2015 8:22 AM in response to Muhab Abu Zeid

    Try running iTunes in compatibility mode, to do this: right click the iTunes icon on your desktop, click properties, and then visit the 'compatibility' tab in the properties box that pops up, choose to run it as 'windows 8' and restart iTunes to see if it works. Worked for me! iTunes wouldn't even recognise my iPhone 5 and would crash every time, but now it works fine for me until they release a new update

  • by Hannahbear626,

    Hannahbear626 Hannahbear626 Aug 6, 2015 12:11 PM in response to Muhab Abu Zeid
    Level 1 (0 points)
    Aug 6, 2015 12:11 PM in response to Muhab Abu Zeid

    Hi, So i just got windows 10 for my computer but i had to completely reboot my computer to get it to work properly and it will let me download itunes but i cannot open it. It just gives me APPLE APPLICATION SUPPORT NOT FOUND please uninstall itunes and reinstall it again. Error 2 (windows error 2).

     

    But i have tried uninstalling it and reinstalling it and it wont work. Does anyone know how to fix this??

  • by wegras,

    wegras wegras Aug 6, 2015 12:39 PM in response to Hannahbear626
    Level 6 (15,184 points)
    Wireless
    Aug 6, 2015 12:39 PM in response to Hannahbear626

    Hannahbear626 wrote:

     

    Hi, So i just got windows 10 for my computer but i had to completely reboot my computer to get it to work properly and it will let me download itunes but i cannot open it. It just gives me APPLE APPLICATION SUPPORT NOT FOUND please uninstall itunes and reinstall it again. Error 2 (windows error 2).

     

    But i have tried uninstalling it and reinstalling it and it wont work. Does anyone know how to fix this??

    Following this process

    Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support

    and you are using the latest iTunes version

  • by nataliefrompt,

    nataliefrompt nataliefrompt Aug 6, 2015 12:43 PM in response to Hannahbear626
    Level 1 (0 points)
    Aug 6, 2015 12:43 PM in response to Hannahbear626

    Hi,

     

    I have the exact same problem Hannahbear626. I have been trying for 2 days now to try and get it to work, restarted my computer several times and it still doesn't work. Have you managed to find anyway of fixing it?

  • by turingtest2,

    turingtest2 turingtest2 Aug 6, 2015 12:57 PM in response to nataliefrompt
    Level 10 (85,885 points)
    iTunes
    Aug 6, 2015 12:57 PM in response to nataliefrompt

    For general advice see Troubleshooting issues with iTunes for Windows updates.

     

    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.

     

    Review the other boxes and the list of support documents further down the page in case one of them applies.

     

    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.

     

     

     

    Your library and device backups should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.

     

     

     

    If the issue persists and you have a 64-bit system try the for older video cards version which is a 64-bit installer for mostly 32-bit code, similar to all 64-bit versions of iTunes up to 12.1.

     

     

     

    tt2

  • by nataliefrompt,

    nataliefrompt nataliefrompt Aug 6, 2015 1:29 PM in response to turingtest2
    Level 1 (0 points)
    Aug 6, 2015 1:29 PM in response to turingtest2

    Thank you turingtest2. I have managed to install an older version. (iTunes 12.2.1 for Windows (64-bit - for older video cards)). I am hoping it is going to work fully and as good as the newest version would have normally done. Do you know what the difference is between this one ive just downloaded and whatever the latest version of iTunes is??

     

    Hannahbear626 if you still have found a solution click on the link in turingtest2's comment 'iTunes for Windows (64-bit - for older video cards)' and download it from there.

     

    thanks again

  • by turingtest2,

    turingtest2 turingtest2 Aug 6, 2015 1:47 PM in response to nataliefrompt
    Level 10 (85,885 points)
    iTunes
    Aug 6, 2015 1:47 PM in response to nataliefrompt

    It is actually the current 32-bit version packaged for installing on 64-bit machines, as was every 64-bit version of iTunes up until last January. There could be some quirk of your hardware and software environment that makes that version more stable for you.

     

    Anyway, glad to hear it is working out.

     

    tt2

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