jaymlee

Q: Is anybody experiencing 'periodic' failed Apple Pay UK in-shop transactions even though there are no issues with the connected Visa card account?

Even though it has been confirmed with my card issuer that there are no issues with my card account and yet, sometimes, when attempting to pay with Apple Pay, some transactions still fails; the cashier then resets their terminal for a further attempt, and again, the transaction still fails to process.   I then go into another shop to make a purchase, and Apple Pay works perfectly!   As I have already mentioned, these failed sessions occur only periodically, there is no set pattern or frequency, and can happen in any shop, even in the same shops that have previously worked.

 

The biggest issue I find during a failed transaction in a shop is the embarrassment  caused especially when there is a long queue of customers waiting behind to pay, then I'm having to hold them up even further having to find my wallet and card because Apple Pay is not working.

 

Maybe this could be a temporary, and intermittent 'teething' issue within the Apple Pay system which, hopefully, will be addressed in the near future.

Posted on Aug 5, 2015 3:37 AM

Close

Q: Is anybody experiencing 'periodic' failed Apple Pay UK in-shop transactions even though there are no issues with the connected Vis ... more

  • All replies
  • Helpful answers