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Helpful answers
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Aug 8, 2015 10:17 AM in response to tpv9033by elcpu,Try double tapping with 3 fingers on the screen...
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Aug 8, 2015 11:15 AM in response to tpv9033by elcpu,Also you could try a hard reboot: Hold down the Home and Wake/Sleep buttons at the same time for about 15 seconds until the Apple logo appears. You will not loose anything.
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Aug 8, 2015 2:37 PM in response to tpv9033by tpv9033,Unfortunately this did not work. Hard reboot also will not remedy this problem.
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Aug 8, 2015 2:53 PM in response to tpv9033by AJ397,YOu can turn off zoom via iTunes then: https://support.apple.com/en-us/HT203332 have you tried double tapping with 3 fingers and then dragging them close to get her to shrink the screen down?
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Aug 8, 2015 6:04 PM in response to tpv9033by bobseufert,Tey placing three fingers on the screen and slide it aroond so you can sign in. Then slide the screen some more and go to settings> general> accessibility> zoom> off.