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All replies
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Helpful answers
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Aug 4, 2015 10:11 AM in response to Eleonora Gby jason269,Hi, Eleonora G.
Thank you for visiting Apple Support Communities.
It understand that you are not receiving notifications for a few applications. Try forcing all open applications to close and restart your iPhone. Once this is done, test to see if mail notifications show. If the issue persists, try the troubleshooting steps in the article below.
Not getting notifications for a specific app
Push notifications require an active Wi-Fi or cellular connection. If you’re not getting notifications for a specific app, try these steps:
- Go to Settings > Notifications to verify that the app supports notifications. If notifications do not appear in the Notification Center, make sure that the Notification Center setting for the app is enabled.
- Make sure you’re signed in to your Apple ID.
- If you’ve recently installed an app or restored a backup, open the app to start getting notifications.
About Notifications on iPhone, iPad, and iPod touch
Regards
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Aug 5, 2015 11:07 PM in response to Eleonora Gby Eleonora G,Hello Jason,
Thanks for your prompt response however it still doesn't work. I noticed that the push notifications do not work only with regard to the whatsapp application. Therefore, I unistalled it and reinstalled it without restoring the chat from the back up but still it doesn't work.
I have activated in the notifications section, the ' show in notification center' but I do not get any notifications there. Only
the badge icons work. I assume it's an issue of whatsapp itself.
Best regards,
Eleonora
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Aug 9, 2015 6:08 AM in response to Eleonora Gby jason269,Eleonora,
Thank you for the follow-up information. Since all of the recommended troubleshooting steps have been processed with the issue persisting, I would agree that it seems like the issue may be with that specific application. I would recommend reaching out to the developer directly.
Contact the app developer
If you see this issue again, contact the app developer for help:
If an app you installed unexpectedly quits, stops responding, or won’t open
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Oct 19, 2016 11:10 AM in response to jason269by bendmitchell,So with an iCloud backup, should all push notification settings remain? I just got a 7+ and my notifications from my 6+ didn't transfer. I had to go in and delete all the apps and reinstall them and then the notifications started working again. Should this be the case?
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