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Helpful answers
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Aug 9, 2015 3:00 PM in response to Airplay15by Carolyn Samit,Make sure you have the same password in both devices.
On the iPad tap Settings > iTunes & App Store. Tap your Apple ID > View Apple ID
On your Apple TV go to Settings > iTunes Store > Apple ID
As for AirPlay, go to Settings > AirPlay
Tap the gray circle (Select)
in your Apple TV remote once to turn AirPlay off or on. -
Aug 9, 2015 2:59 PM in response to Carolyn Samitby Airplay15,Thanks, I have tried that however AirPlay still does not show up on IPad control.
spend hours going through the support but still fails to recognise
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Aug 9, 2015 3:06 PM in response to Airplay15by Carolyn Samit,Your Wi-Fi connection is working ok?
Your iPad and Apple TV must be connected to the same Wi-Fi network.
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Aug 9, 2015 3:12 PM in response to Airplay15by Airplay15,WI-fi connection good, both items connected to the same network, I will try again tomorrow thanks