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All replies
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Helpful answers
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Aug 10, 2015 8:44 AM in response to defuflorinby D.Cohen,If you lost your device or it was stolen, take a look at these instructions and try to follow them carefully.
https://support.apple.com/en-us/HT204315
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Aug 10, 2015 8:49 AM in response to defuflorinby Lawrence Finch,The only way it could have been removed from your iCloud account is if the thief had your Apple ID and password. This might be useful in identifying the thief, unless you fell for a phishing text or email and gave away this information.
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Aug 10, 2015 9:21 AM in response to Lawrence Finchby defuflorin,I tought that was the only solution aswell, but if he knew my apple id and password and tried to delete the device, i would`ve recieved a confirmation mail to finalize the removing process. And i didn`t recieved any mail for that nor that he logged in into my icloud account. Like i said it`s also curious that it appears to be in lost mode in settings, but not in find my iphone app, like you can see in the pictures bellow. And i`m wondering if it`s anything i can do, to restore it into "Find my iphone". Thanks for the threads@D.Coehn, but i already have read them, and still couldn`t find an answer.
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Aug 10, 2015 9:40 AM in response to defuflorinby Lawrence Finch,You would not receive an email if someone logged in to your account. Go to https://icloud.com/find. Log in with your Apple ID and password. Do you see the missing phone under Devices?
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Aug 10, 2015 9:49 AM in response to defuflorinby Lawrence Finch,Also, are you sure the phone was logged in to your iCloud Apple ID and Find my iPhone was enabled in Settings/iCloud (NOT the Find my iPhone app, which is only for finding other iOS devices).

