Embeetoo

Q: No free space on IPad Air after update to V8.4anyone

i updated a 16gb IPad Air to v.8.4. At start of update, there was 1.2gb free space.  After update, there was 660mb free space.  Nothing added or changed on iPad, then got message that there was no free space.

 

DEleted a couple of apps so there was 450mb free.  Again, didn't add anything, and got message again re no free space.

 

HHas anyone else had this problem? 

 

ANy ideas to fix it?

iPad Air, iOS 8.4

Posted on Aug 10, 2015 1:01 AM

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Q: No free space on IPad Air after update to V8.4anyone

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  • by judysings,Helpful

    judysings judysings Aug 11, 2015 2:26 PM in response to Embeetoo
    Community Specialists
    Aug 11, 2015 2:26 PM in response to Embeetoo

    Hello Embeetoo,

    If I understand your issue, you had 1200 Mb of available storage space on your iPad Air before you updated to iOS 8.4. After the update, your available storage showed 660 Mb.  If you updated from iOS 8.3, the file size should have been around 173 Mb.  To figure out where the remaining storage space was allocated, go to Settings > General > Usage.  I'd first suggest checking the new Music app and the Photos & Camera app, since media files can take up a lot of space, depending on the settings you choose.  Also, photos and video attachments in the Messages app can also be a factor.  The article below will explain how to free up space on the iPad.  Be sure to backup your iPad to iCloud or iTunes before deleting any applications or data.

    See how much storage you've used on your iPhone, iPad, and iPod touch - Apple Support
    https://support.apple.com/en-us/HT201656

     

    How OS X and iOS report storage capacity - Apple Support
    https://support.apple.com/en-us/HT201402

    Regards,

  • by elcpu,Solvedanswer

    elcpu elcpu Aug 11, 2015 3:02 PM in response to Embeetoo
    Level 6 (16,232 points)
    Photos for Mac
    Aug 11, 2015 3:02 PM in response to Embeetoo

    Go to Settings > General > Usage and see what is taking so much memory. You can then decide what to delete.

    Also you can connect your iPad to iTunes on your computer and on the Summary page at the bottom you will see a Usage bar. If there is a large amount listed as Other there are options. Other is a cache that grows over time and you can reset it as follows:


    Backup your iPad to iTunes and then disconnect it, go to Settings, General, Reset and Reset All Content and Settings. After it completes (it takes some time) you can go back to iTunes and restore your iPad with the backup you made. This will clear that cache. The drawback to this is that it takes time, about an hour or so but you would be freeing up space. This will restore your phone to new condition and you will not loose any data or settings as long as you do the backup first and restore from it.


  • by Embeetoo,

    Embeetoo Embeetoo Aug 16, 2015 4:54 PM in response to Embeetoo
    Level 1 (0 points)
    Aug 16, 2015 4:54 PM in response to Embeetoo

    Thanks for your replies.

     

    The usage bar in iTunes did not even come close to matching what was actually happening on the iPad.  There was only a very small amount listed in Other.

     

    I decided to go ahead and Reset All Content and Settings anyway.  After a backup and reset, I then restored from backup.  After putting back all apps and data which were previously on the iPad, I had gained 5Gb of free space.  Not sure why this happened, but very happy that it has been resolved. 

  • by judysings,

    judysings judysings Aug 17, 2015 6:35 AM in response to Embeetoo
    Community Specialists
    Aug 17, 2015 6:35 AM in response to Embeetoo

    Good Morning Embeetoo,

    I'm glad to hear you were able to free up 5 GB of space on your iPad following elcpu's suggestion.  

    Have a great day!