Q: MacBook Pro retina battery requires replacement after less than 2 years
I'm so disappointed in my MacBook Pro Retina. I got it less than 2 years ago and had saved for it for a long time. I used to believe in the quality of Apple products but I am absolutely shocked at quality of this product.
My MacBook Pro is requiring a battery replacement after less than 2 years of use. I look after my notebook and do not leave it constantly plugged in. I have followed all the guidelines in ensuring my battery life is protected. As a teacher I need my notebook to be mobile and available to me at any time.
I have no idea how to contact Apple via email to explain this to them. I feel their customer support is poor given the 'quality' of the product etc. Given the cost of the MacBook in the first place I feel it is disgusting that I am likely to have to pay for battery replacement.
Has anyone had difficulties with the battery life of their MacBook Pro?
Thanks,
Claire
MacBook Pro with Retina display, OS X Yosemite (10.10.4)
Posted on Aug 11, 2015 3:05 PM