Q: itunes freezes when using keyboard on windows 10

I recently upgraded to windows 10 on my asus laptop. Everything is working fine until a use my keyboard with itunes. (Ex: Pressing the space bar to pause, Trying to edit a track, etc) Any button on the keyboard crashes itunes. I've already tried reinstalling and using safe mode. Didn't work.

Asus Laptop, Other OS, Windows 10

Posted on Aug 11, 2015 6:30 PM

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by Allen A,

Allen A Aug 13, 2015 12:41 PM in response to RageParks
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Aug 13, 2015 12:41 PM in response to RageParks

Howdy RageParks,

It sounds like you're having issues with iTunes quitting unexpectedly after upgrading to Windows 10. There are a few more troubleshooting steps beyond those that you've tried that can help stabilize iTunes.

Fix unexpected quits or launch issues in iTunes for Windows - Apple Support

Cheers
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by RageParks,

RageParks Aug 13, 2015 3:05 PM in response to Allen A
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Aug 13, 2015 3:05 PM in response to Allen A

I seemed to have finally gotten it to work.
I had to make a new account on my laptop. I then proceeded to open Itunes. Itunes update then opened and updated my itunes even though it was up to date. That seemed to fix the problem.
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by Allen A,

Allen A Aug 17, 2015 6:26 AM in response to RageParks
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Aug 17, 2015 6:26 AM in response to RageParks

RageParks,

Glad to hear that you've got it up and running, and I definitely appreciate the update!

Sincerely
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Q: itunes freezes when using keyboard on windows 10

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by Allen A,

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by Allen A,

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