HT204106: If your Apple ID is locked
Learn about If your Apple ID is locked
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Q: "You cannot login because your account has been locked."
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Aug 12, 2015 1:00 AMby Carolyn Samit,If you can't reset your password and you don't use two-step verification, contact Apple Support.
That information is available from the link you posted from > If your Apple ID has been locked - Apple Support
