Q: keypad during FaceTime call?

The solution is to press the CMD + Number

It only works when the FaceTime application is the active application. So if your waiting and working in an other application you have to go back to FaceTime.

Sorry COMMAND isn't necessary 

I understand how to use the mac numeric keyboard to enter things like code, but how to enter keys like #?

For example, I call into a conference.  The robot says to enter my conference ID and pound.  How do I enter the pound?  I read the Help article, no mention of non-numeric keys.

:-) simple and direct. As John said :-).  On Mac everything is keeping simple and minimalist, so when I don't find something, I stop to think for a few minutes to find the simplest possible way, of course :-), I always come to the community :-)

So to be able to use the Mac keyboard number keys and for any input into the call the facetime app needs to be in focus meaning at the top menu bar you see FaceTime menu bar. That being said after FaceTime is in focus you can use the Number keys on the Mac to enter numbers, if you want to enter a " # " or " * " just hold the "Shift" key and then the 3 key which has the " # ".

Hope this helps, I had the same question and after reading your question tried it out and worked just fine.

You sir, rock!!!

This is just plain lazy on Macs part. Just add a keypad to Facetime. I have tried your options and some how my phone still takes the call away from my mac. This is not a hard feature to add to facetime and should have been thought of from the beginning. Do you know what it is like to be on a call trying to press a number when you are still getting all the papers together for them.  Press # for this option then that option you press your key board and it comes back saying the same notice because it didn't receive the tone. You click a drop down keyboard then you can click with your mouse or type your keyboard since it is the active program and sends along. I am reverting to my bluetooth to deal with this pull out the phone and hit the number they want to get to a live actual breathing human being. Or reach over to the desk and hit the number they want. I think I need to develop an app that replaces face time.This ticket has been going on for a long while. I want to know why have you not sent this to the developers. This is a pain in the a**. Just put the keyboard with the app.

Not only mute, but resume when the call ends would be great too.

Though at least iTunes responds to the media control keys on the keyboard so it is quick to pause and resume, but Spotify or Youtube don't.

Totally agree with your points, including the "inverted" layout of the keyboard, specially as in some cases folks memorize phone numbers / passwords based on their layout, not the actual numbers.

Wow, thank you. I was beginning to wonder. This is so unintuitive but this works. Press the mute key and then press the digits

Sorry doesn't work till the time you "Mute" the phonecall