jarrjar

Q: apps stuck on "waiting" after restoring

I had an issue with my iPhone so i backed it up and reset it. Now when i restore from iCloud, it shows the correct date and will pull all of my photos just fine. However, all my apps are stuck on "waiting" and its frustrating. I can go in the app store and stop them and redownload them, but then i lost all the information on the app by doing that. Yes i can log back into Facebook, instagram, etc, but not all of my apps have a log in and i lose all of the information in it. I don't want to do that and there must be a way around it. Yes, I'm on wifi, yes I've reset the phone completely including a factory reset, and no the iTunes backup from my computer isn't in the time frame i need.

 

Someone please help me with this issue. Its extremely frustrating

iPhone 6 Plus, iOS 8.4

Posted on Aug 10, 2015 9:35 PM

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Q: apps stuck on "waiting" after restoring

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  • by alex_h1,

    alex_h1 alex_h1 Aug 12, 2015 1:37 PM in response to jarrjar
    Community Specialists
    Aug 12, 2015 1:37 PM in response to jarrjar

    Hi jarrjar,

     

     

    I see from your post that you're concerned about your iCloud backup is taking a long time to restore, specifically with downloading apps.  This is perfectly normal given you are restoring and downloading a lot of content all at once.  Take a look below for some tips on restoring your device from iCloud.

     

    Restoring my device from an iCloud backup is taking a long time

    Restoring from a backup might take a while because of the size of the backup or the speed of the Wi-Fi network. For example, iCloud can take approximately 1 to 4 hours per gigabyte during a restore process.

    There are several steps you can take:

    • In iOS 8 or later, check the progress of the transfer on your device under Settings > iCloud > Backup. In iOS 7, go to Settings > iCloud > Storage & Backup. If the restore process is underway, the iCloud Backup setting is dimmed.
    • Make sure that your device is connected to the Internet with reliable Wi-Fi. 
    • Make sure that your device is plugged in to a power outlet.
    • Check the Apple progress bar that appears while transferring a backup.

    If you need help restoring from an iCloud backup - Apple Support

     

    Take care.