HT204770: Get help with iOS update and restore errors
Learn about Get help with iOS update and restore errors
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Helpful answers
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Aug 13, 2015 5:33 PM in response to maymayrandleby deggie,Disable ALL of your antivirus/antispyware software and try again.
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Aug 13, 2015 6:01 PM in response to maymayrandleby Lawrence Finch,If you or anyone other than Apple changed the battery the phone was most likely damaged in the process. There's not much that can be done for it if deggie's solution doesn't work. If Apple changed the battery take it to an Apple store.