AngelsOverMe4

Q: I received this pop up. Has anyone else received it?  I could not get off the screen.

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iPad (4th gen) Wi-Fi + Cellular, iOS 7.1.1

Posted on Aug 13, 2015 8:51 PM

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Q: I received this pop up. Has anyone else received it?  I could not get off the screen.

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  • Helpful answers

  • by Niel,

    Niel Niel Aug 13, 2015 8:52 PM in response to AngelsOverMe4
    Level 10 (314,289 points)
    Mac OS X
    Aug 13, 2015 8:52 PM in response to AngelsOverMe4

    It's a scam. Click here and follow the instructions in the first paragraph of the last section.

     

    (131730)

  • by Kappy,Helpful

    Kappy Kappy Aug 13, 2015 8:52 PM in response to AngelsOverMe4
    Level 10 (271,755 points)
    Desktops
    Aug 13, 2015 8:52 PM in response to AngelsOverMe4

    That is a phishing scam. Ignore it. Do not click on any links nor dial any telephone numbers.

     

    Remove Browser Pop-up Problems

     

         Malwarebytes Anti-Malware 1.0.1.7

         Adblock Plus 1.8.9, GlimmerBlocker, or AdBlock

         Remove adware that displays pop-up ads and graphics on your Mac

         How to remove the FlashMall adware from OS X


    Helpful Links Regarding Malware Problems

     

    If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, remove adware that displays pop-up ads and graphics on your Mac, and MalwareBytes for Mac. If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.) You might consider adding this Safari extensions: Adblock Plus 1.8.9.

     

    Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.

     

    The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.

     

    Fix Some Browser Pop-ups That Take Over Safari.

     

    Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.

     

    Quit Safari

     

    Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.

     

    Relaunch Safari

     

    If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.

     

    This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.

  • by reckonankit,Solvedanswer

    reckonankit reckonankit Aug 13, 2015 10:08 PM in response to AngelsOverMe4
    Level 2 (175 points)
    Aug 13, 2015 10:08 PM in response to AngelsOverMe4

    Don't open the links like saying you win iPhone or selected in contest they will be asked some personal details for you and ask for few amounts to paid take participate in event. Finally you got the message that you are not lucky winner and lost your money

    Just kept away yourself from these fraud and scam message and notification

  • by AngelsOverMe4,

    AngelsOverMe4 AngelsOverMe4 Aug 13, 2015 10:35 PM in response to reckonankit
    Level 1 (0 points)
    Aug 13, 2015 10:35 PM in response to reckonankit

    Thank you for you response. Yes, that is what I thought. It's the first time that has happened. I finally ended up restarting it.