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Helpful answers
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Aug 14, 2015 11:41 AM in response to maggiefromshirleyby Kilgore-Trout,That indicates something has gone amiss in iOS and it needs to be restored using a computer running iTunes.
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Aug 14, 2015 11:51 AM in response to Kilgore-Troutby maggiefromshirley,yeah i was doing iOS update, now stuck on white screen with apple for about 10 minutes is that normal
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Aug 14, 2015 11:53 AM in response to Kilgore-Troutby maggiefromshirley,how long will it take? worried i've done something wrong and broke the phone now
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Aug 14, 2015 11:58 AM in response to maggiefromshirleyby maggiefromshirley,not worked back to itunes and usb cable screen
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Aug 14, 2015 12:02 PM in response to Kilgore-Troutby maggiefromshirley,not worked back to itunes screen and usb anu other ideas
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Aug 14, 2015 12:19 PM in response to maggiefromshirleyby AppleFnatik,I would turn the phone off via the power button and then turn it back on and try again.
If its under 1 year old or you got the Applecare, get into an Apple Store if that does not work
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