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All replies
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Helpful answers
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Aug 14, 2015 8:52 AM in response to MiyamuraMiyakoby gail from maine,Are you running any Beta software?
GB
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Aug 14, 2015 9:13 AM in response to gail from maineby MiyamuraMiyako,Older itune was showing same message. Already turned on Setting of "iCloud backup' is ON of iPhone.
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Aug 14, 2015 3:37 PM in response to MiyamuraMiyakoby gail from maine,That does not answer the question. Are you running Beta software?
GB
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Aug 14, 2015 8:47 PM in response to MiyamuraMiyakoby gail from maine,See if the troubleshooting steps in this support article can clear up the issue:
If you can't make an iTunes backup of your iPhone, iPad, or iPod touch - Apple Support
Cheers,
GB
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Aug 14, 2015 10:08 PM in response to gail from maineby MiyamuraMiyako,I tried all except security setting because the symptom is totally different and other PC since I need to stop this PC.
Bad instruction is about lockdown folder. It caused this error.
Deleting lockdown folder
Caused "iTune could not connect to this iPhone. An unknown error occurred (0xE80000003)
==> Restored folder
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Aug 15, 2015 9:43 AM in response to gail from maineby MiyamuraMiyako,This is a bug of iTunes 12.2.2.25. Backup to PC or iCloud is processed when the setting Region / Language of iPhone / iPad is this combination.
JAPAN / Japanese United States / English
Since I use English or Japanese, only tried these combination.
Too bad, I don't understand what software designers of Apple are thinking