HT204641: Update the software on your Apple Watch
Learn about Update the software on your Apple Watch
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All replies
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Helpful answers
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Aug 14, 2015 4:40 PM in response to me_mayhemby Ralph Landry1,If Apple replaced the battery, take it back to Apple and have the technicians test to see what is wrong.
If someone other than Apple or an Apple Authorized Service Provider did the battery replacement you will have to have that person check to see what is wrong.
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Aug 14, 2015 5:58 PM in response to Ralph Landry1by me_mayhem,Thanks for the reply. I Originally thought it was the battery since it was 4 years old & so is my wife's. She replaced her battery but did not update her ios. I assumed my issue was also the battery because the original battery was draining fast. It is not the battery! My wifes phone is also the 4s her phone turns off & stays off with ios 8.2 just as my phone did. This is the 3rd battery in the phone, the orginal =did not work, & 2 replacements same issue! ?I have tried everything except go back to ios 8.2 but that seems to be impossible with ios?
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Aug 27, 2015 10:41 PM in response to me_mayhemby me_mayhem,Ok now the Music is draining my battery yet it is turned off? This software is Soft!! My phone has become useless because of crap software! I have turned off everything possible! I went to the genius bar to have my phone looked at & they said there was nothing wrong with the software even though you can clearly see there is issues!
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Aug 27, 2015 11:10 PM in response to me_mayhemby me_mayhem,Seems like this is a common software problem! I was assured it was not software related. Yet there is no way to genius bar back track software to prove it. The genius bar is a feeder bar with more BS than real trouble shooting.
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Aug 27, 2015 11:28 PM in response to me_mayhemby me_mayhem,I was told they do not replace batteries? What?? I asked if they had any other 4s 64gig phones, & the response is no! I decide to get the battery replaced by a non-Apple brainwashed approved tech. Same issue battery drains like it is being over worked. I asked for a different battery & they obliged. but same issue the battery drains & the phone gets hot. Then I am told apple does replace the batteries..WTH? after a few minutes then they say we no not replace the battery but we replace the phone for the price of the battery? So here i am with ****** software & really bad communication coming from an apple store that assures me there is nothing wrong with the software. I guess there really is nothing wrong with the software, as it was designed to not work. I think I'm going to go back to a dumb phone, then there will be no expectations other than a weeks worth of batter life.
Hmmmmm not much can be done?
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Aug 28, 2015 5:27 AM in response to me_mayhemby Ralph Landry1,Has anyone you talked to asked about allowing/setting music to run almost constantly in the background? If you are not deliberately running the music, double click the home button, then swipe the descriptive material that sits above each icon up and off the page. That will terminate the app and it should stop using power. Check periodically to be sure you are not using those resources.
Also turn off resources you do not need, such as Bluetooth.