paulsoton
Level 1 (0 points)

Q: Cleaning My Macbook Pro Up

I have been using mackeeper 2012, but today i read some where that this software is a scam.

 

 

can anyone tell me if this is true?

 

or does anyone know what the best software there is to clean my Macbook up and also a Build in antivirus.

OS

Posted on Aug 15, 2015 7:02 AM

by OGELTHORPE,Solvedanswer
OGELTHORPE OGELTHORPE
Level 9 (52,054 points)
Mac OS X
A:

It certainly is.  Please read this:

 

https://discussions.apple.com/docs/DOC-3040

 

A class action law suit has bee found in favor of the users who were taken advantage of.  You may be entitled to a refund.

 

Ciao.

Posted on Aug 15, 2015 7:18 AM

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paulsoton

Q: Cleaning My Macbook Pro Up

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  • Helpful answers

  • by OGELTHORPE,Solvedanswer

    OGELTHORPE OGELTHORPE Aug 15, 2015 7:18 AM in response to paulsoton
    Level 9 (52,054 points)
    Mac OS X
    Aug 15, 2015 7:18 AM in response to paulsoton

    It certainly is.  Please read this:

     

    https://discussions.apple.com/docs/DOC-3040

     

    A class action law suit has bee found in favor of the users who were taken advantage of.  You may be entitled to a refund.

     

    Ciao.

  • by paulsoton,

    paulsoton paulsoton Aug 15, 2015 7:28 AM in response to OGELTHORPE
    Level 1 (0 points)
    Aug 15, 2015 7:28 AM in response to OGELTHORPE

    how would i go about getting a refund?

     

     

    do you have any ideas what the best software to use then?

     

     

    many thanks

     

     

    paul

  • by Allan Eckert,

    Allan Eckert Allan Eckert Aug 15, 2015 7:32 AM in response to paulsoton
    Level 9 (53,378 points)
    Desktops
    Aug 15, 2015 7:32 AM in response to paulsoton

    The Mac does not need any such software.

     

    Any software that claims it will clean, increase performance or security on your Mac is a scam and they are lying to you. Don't fall for the scams.

  • by paulsoton,

    paulsoton paulsoton Aug 15, 2015 7:36 AM in response to Allan Eckert
    Level 1 (0 points)
    Aug 15, 2015 7:36 AM in response to Allan Eckert

    when  it says that they have found so much in junk files what is it?

     

    and does it actually remove anything ?

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Aug 15, 2015 7:39 AM in response to paulsoton
    Level 9 (52,054 points)
    Mac OS X
    Aug 15, 2015 7:39 AM in response to paulsoton

    As far as the class action suit is concerned, you will have to do some searching on the Internet for details.  I am familiar with specific details regarding this.

     

    I regards to software to use for 'cleaning' or 'performance enhancing', there is none available.  All claims made by these developers are either bogus or what they afford can be done by you.  The fundamental problem with these applications is that they may delete files that your MBP needs and actually slow down the Macs performance.

     

    You are the best 'cleaner' of your Mac.  If you feel overwhelmed, do a clean install, transferring only the data you feel you want or need and leave the junk behind.  It will be time consuming.  Common sense in the daily use of the MBP should keep the unit up to par.

     

    Ciao.

  • by paulsoton,

    paulsoton paulsoton Aug 15, 2015 7:44 AM in response to OGELTHORPE
    Level 1 (0 points)
    Aug 15, 2015 7:44 AM in response to OGELTHORPE

    many thanks

  • by Allan Eckert,

    Allan Eckert Allan Eckert Aug 15, 2015 7:47 AM in response to paulsoton
    Level 9 (53,378 points)
    Desktops
    Aug 15, 2015 7:47 AM in response to paulsoton

    In my testing of that software I created a sandbox with nothing but OS X installed on it. I then ran the cleaning apps. Of course they claimed that they found gigabytes of junk files when all I had was the system. It was after those tests that I place all such application in the scam category.

     

    The cleanup applications actually removed enough of the system so that it was no longer usable. They are dangerous. If you want problems on your Mac keep using them. One of the very worst is CleanMyMac. It is almost impossible to remove it. To get rid of for sure you must erase the disk drive and start over again.

  • by John Galt,

    John Galt John Galt Aug 15, 2015 9:59 AM in response to paulsoton
    Level 8 (48,446 points)
    Mac OS X
    Aug 15, 2015 9:59 AM in response to paulsoton

    how would i go about getting a refund?

     

    https://yenchasoftwaresettlement.com

     

    do you have any ideas what the best software to use then?

     

    For what purpose exactly? All similarly categorized "clean up" products are destructive by their very nature: using them destroys data, components of files, or operating system components designed to maximize performance of your Mac's limited resources. They generally do not provide any means of reversing those changes. MacKeeper is not even the worst such example. If you want your Mac to work as designed, don't use such things.