Q: My cd downloads and old purchases have exclamations in front of them and won't play. Only newer purchases will play. Do I have to redownload all of those cds?
All of my music that i've downloaded off of cd's, which was years ago, and even some of my old purchased music all have exclamation points in front of them and an error saying they can't be found, do i want to search for them. I just bought Itunes Match, thinking it might help, but it's still saying the music can't be played or found. It's half or more than half of my library! I got rid of a lot of those cd's, and I'm really hoping that Itunes doesn't expect me to redownload all of them, or purchase them.
I also, out of the blue bought two new cd's, and downloaded them into Itunes, and they won't show up on any of my devices. I've been reading other ppl's comments and trying to troubleshoot these issues myself, but i'm stumped. Does anyone have any suggestions on how to get old music back without repurchasing or redownloading? Thank you in advance!
Posted on Aug 15, 2015 1:04 PM
Hello apfromely,
It sound like the files aren't being located by iTunes. They may still be on your computer so try the steps in the link below. I hope this helps.
Posted on Aug 15, 2015 1:07 PM