-
All replies
-
Helpful answers
-
Aug 15, 2015 5:54 PM in response to r.ruhr2011by AJ397,Try following the directions at these links:If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support and iOS: Restore errors 4005, 4013, and 4014 - Apple Support
-AJ
-
Aug 15, 2015 5:58 PM in response to r.ruhr2011by elcpu,In my opinion you have a hardware issue, specially after the steps you have taken. If the phone is still in warranty which it likely is, I would take it to an Apple Store for a test and replacement. I would make an appointment with the Genius Bar over the phone or web. Good luck.