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Aug 18, 2015 5:57 PM in response to jxj1999by patixa,My peers experienced a similar problem when their password expired, and Course Manager didn't tell them why. They eventually fixed their problem by going to the Apple ID site:
…clicking "Manage your Apple ID", and changing their password.
If that doesn't work for you, please paste a screenshot of the error message so we can better understand the problem.
Hope that helps!