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Vlado_m
Level 1 (0 points)

Q: MplayerX.dmg virus on Safari.

I found a flashplayer that was required for to see a video on a page. I am new to apple computer.
I  installed the rekomended program/player MplayerX from a website. After the instalation i got truble on my Safari browser.
I only can oppen a websites, but can't close or klick for contineual surf .
Its not posbile to empty the file MplayerX.gmd from my trashcan.

 

What more harm can it do?
Will it be more problem if restart the computer?
How do i remove it?

iMac with Retina 5K display, OS X Yosemite (10.10.1), Virus, Trojan

Posted on Dec 21, 2014 1:35 PM

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Vlado_m

Q: MplayerX.dmg virus on Safari.

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  • Helpful answers

  • by Niel,

    Niel Niel Dec 21, 2014 1:37 PM in response to Vlado_m
    Level 10 (312,714 points)
    Mac OS X
    Dec 21, 2014 1:37 PM in response to Vlado_m

    Click here and follow the instructions, or if they don't cover the type of adware on the computer, these ones. If you're willing to use a tool to remove it(you don't need to, but may find it easier), you can instead run Adware Medic; this link is a direct download.


    MPlayerX itself is legitimate, but the site you downloaded it from isn’t. You should avoid downloading software from sources other than the Mac App Store or the developer’s site.


    (118602)

  • by roxannefromriverside,

    roxannefromriverside roxannefromriverside Aug 17, 2015 11:15 AM in response to Niel
    Level 1 (0 points)
    Aug 17, 2015 11:15 AM in response to Niel

    thank you,, i found this on my mac as well and it would not delete out of trash either... it is gone now thus far having followed the adware link.. i also got the safari support pop up today with 1800  number that i did not call..  may i ask if a back up virus scan would be a good investment? my geek squad suggested trend micro just expired.. thank you both

  • by Kurt Lang,

    Kurt Lang Kurt Lang Aug 17, 2015 11:25 AM in response to roxannefromriverside
    Level 8 (37,815 points)
    Mac OS X
    Aug 17, 2015 11:25 AM in response to roxannefromriverside

    The popup in Safari (or any other browser) is just that - a browser popup. They are all scams hoping that you will call the number and believe the lies they will tell you. All for the simple reason to fleece you out of as much money as you're willing to sucker for.

     

    If you can't close the page (typically, you can't), force quit Safari, then hold the shift key down while relaunching it.

  • by roxannefromriverside,

    roxannefromriverside roxannefromriverside Aug 17, 2015 8:41 PM in response to Kurt Lang
    Level 1 (0 points)
    Aug 17, 2015 8:41 PM in response to Kurt Lang

    yes sir   thank you sir

  • by Kurt Lang,

    Kurt Lang Kurt Lang Aug 18, 2015 5:51 AM in response to roxannefromriverside
    Level 8 (37,815 points)
    Mac OS X
    Aug 18, 2015 5:51 AM in response to roxannefromriverside

    You're welcome.