Zubera

Q: Why can't i create a kid account on family share?

I upgraded to iOS8 on my phones and ipad. Since my son been sharing my account and i always have to approve his purchases, I wanted to make him his own account now when you can with family share. However, when I try to add a kid account, it says that I have to add my credit card to iTunes. However my card is already added there. Is this a bug or am I doing to wrong somehow?

iPhone 5c, iOS 8

Posted on Sep 19, 2014 12:02 AM

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Q: Why can't i create a kid account on family share?

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  • by Jason L,

    Jason L Jason L Sep 21, 2014 2:06 PM in response to Zubera
    Community Specialists
    Sep 21, 2014 2:06 PM in response to Zubera

    Hi Zubera,

     

    Welcome to Apple Support Communities.

     

    It sounds like you’re running into an issue creating an Apple ID for your son, iTunes is requesting payment information. Take a look at the article linked below, it’ll walk you through the process of creating an Apple ID for a child.

     

    Family Sharing and Apple IDs for kids

    Create an Apple ID for your child

    Before you begin, make sure that you're using a credit card as your iTunes Store and App Store payment method. You'll use the security code on the credit card as part of providing your parental consent.

    Use these steps to create an Apple ID and add the child to your family group:

    1. Go to Settings > iCloud > Family, and tap "Create an Apple ID for a child."
    2. Enter your child's birthday and tap Next.
    3. Review the Parent Privacy Disclosure and tap Agree.
    4. Enter the security code for your credit card and tap Next.
    5. Enter your child's name, tap Next, then create their Apple ID (username@icloud.com) and tap Next.
    6. Follow the onscreen instructions to set a password, choose security questions, and set up your child's account. Choose passwords and security questions that you both can remember.

    After you add your child to your family group, they will have their own Apple ID that they can use on any Apple device. Your email address will be the rescue email address for your child’s account, and you can use it with the security questions you provided to reset a forgotten password.

     

    I hope this helps.

    -Jason

  • by BorSanZa,

    BorSanZa BorSanZa Sep 24, 2014 5:01 AM in response to Jason L
    Level 1 (0 points)
    Sep 24, 2014 5:01 AM in response to Jason L

    I had the same problem.

     

    I am used this steps but the step 4 never appear...

     

    In this case it says me that I need to add and payment method, but in the first line appear that I am registered a valid credit card, its very strange...

  • by Jcarm03,

    Jcarm03 Jcarm03 Aug 17, 2015 7:34 PM in response to Jason L
    Level 1 (0 points)
    Aug 17, 2015 7:34 PM in response to Jason L

    Thank you for the information. However, I cannot get past the step after we enter the age of the child. Once I do that, i am told that the server is unavailable and account cannot be created. Does anyone have any insight into how I can go about creating an account for my children under my account?