HT204608: Check your battery and charge your Apple Watch
Learn about Check your battery and charge your Apple Watch
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All replies
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Helpful answers
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Aug 18, 2015 1:52 AM in response to Jason Smith5by Jonathan UK,Hi Jason
There should be no difference between battery life on Apple Watch Sport and Apple Watch. Battery life obviously varies depending on usage, but you can get an indication of what to expect here:
http://www.apple.com/watch/battery.html
If battery life is shorter than it should be, then try restarting and - if that doesn't work, force restarting - both your wife's iPhone and her Apple Watch:
- Restart iPhone: Press and hold the Sleep/Wake button until the red slider appears; Drag the slider to turn your iPhone off; When it has finished turning off, press and hold the Sleep/Wake button again until you see the Apple logo.
- Force restart iPhone: press and hold both the Sleep/Wake and Home button for at least 10 seconds, until you see the Apple logo.
- Restart Apple Watch: Press and hold the side button until you see the Power Off slider; Drag the slider to turn off completely; Afterwards, press and hold the side button until you see the Apple logo.
- Force restart Apple Watch: press and hold both the side button and Digital Crown for at least 10 seconds, until you see the Apple logo.
If that doesn't work, try unpairing and re-pairing the Apple Watch. You can also try setting the watch up as a new watch rather than restoring it from backup during the set up process:
If none of the above help, contact Apple Support: https://www.apple.com/support/watch/contact/
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Aug 18, 2015 2:03 AM in response to Jason Smith5by nick101,★HelpfulIn addition o the support suggestions posted by Jonathan, there are a ouple of things that have been observed to shorten battery life susbtantially:
- Some corporate profiles (for mail, for example)
- MS Exchange calendar invitations
In both these types of case, the batteyr porblem arises because the watch and the iphone get stuck in a ocnstant loop, communicating with each other. If neither of these apply, look for applications that seem to be spending more time than necessary communcating between watch and phone. If you can't see anything obvious, and nonoe of the other suggestions posted have worked, you could try a process of removing *all* the non-Apple apps from the watch. If battery life doesn't improve, contact Apple support. If it does, then add the apps back in one at a time to identify which might be the culprit.
Hope that helps
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Aug 18, 2015 3:27 PM in response to nick101by Jason Smith5,She does have MAAS360 on her phone which is some sort of certificate put on by her employer so she could access corporate email. Which I hate since these are our phones and iOS devices.. But she needs to check work email and due to HIPAA laws, has to have that certificate installed. So it's probably the exchange system draining the battery.