matr3i

Q: Update to 8.4.1 does nothing - I still can't turn on iCloud Music Library

I've updated my iPhone 5s to iOS 8.4.1. and the update didn't resolve no. 1 problem with Apple Music: turning on iCloud Music. I still can't listen to music offline. This ***** mainly because the update should fix this bug, lol. Hope Apple techs will resolve this soon.

iPhone 5s, iOS 8.4.1, Apple Music

Posted on Aug 17, 2015 7:36 AM

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Q: Update to 8.4.1 does nothing - I still can't turn on iCloud Music Library

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  • by pedro d,

    pedro d pedro d Aug 18, 2015 8:06 AM in response to matr3i
    Community Specialists
    Aug 18, 2015 8:06 AM in response to matr3i

    Hello there, matr3i.

     

    It sounds like you're unable to sign into your Apple Music account. The following Knowledge Base article offers up some great information on getting started:

     

    Check your Apple Music library settings - Apple Support

     

    Sign in to Apple Music and turn on iCloud Music Library

    To add music to your library, you must have an active Apple Music membership and turn on iCloud Music Library. 

    On your iPhone, iPad, or iPod touch:

    1. In the Apple Music app, tap the profile icon and sign in with the same Apple ID and password that you use for your Apple Music membership. 
    2. In Settings > Music, turn on iCloud Music Library.
    3. If you already have music on your device, you'll be asked if you want to Merge or Replace the music. Choose Merge to add the songs currently on your device to your library.* If you select Replace, the music on your device is replaced with your Apple Music library. 

    {...}

    *When you choose Merge, songs on your device that are in the Apple Music catalog become instantly available to access on your other devices. On iPhone, iPad, and iPod touch, songs that we can’t match are shown on your other devices. But you won’t be able to play them on your other devices until you upload them from your Mac or PC with iTunes.

     

    Thanks for participating in Apple Support Communities.

     

    Cheers.

  • by matr3i,

    matr3i matr3i Aug 27, 2015 5:06 PM in response to pedro d
    Level 1 (0 points)
    Aug 27, 2015 5:06 PM in response to pedro d

    Thx, man, but I was logged in. I'm not an idiot.

  • by hollyt10,

    hollyt10 hollyt10 Aug 27, 2015 5:32 PM in response to matr3i
    Level 1 (0 points)
    Aug 27, 2015 5:32 PM in response to matr3i

    This is ridiculous- I actually didn't have a problem UNTIL I updated. Now everything is wiped out. ! and icing on the cake is I'm paying for this

  • by pedro d,

    pedro d pedro d Aug 29, 2015 7:44 AM in response to matr3i
    Community Specialists
    Aug 29, 2015 7:44 AM in response to matr3i

    Hello again, matr3i.

     

    Thanks for providing additional information on how performing the steps went for you. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources -https://getsupport.apple.com/GetproductgroupList.action

     

    All the best.