Q: iCloud Music Library
Dears,
I am using and iMac (21.5-inch, Mid 2011) running OS X Yosemite and iTunes 12.2.2.25.
I also have an iphone 6 plus running ios 9 public beta.
Like many other apple users iTunes messed up my entire library and I did not get the chance to restore the library. Now I want to reset my iCloud music library.
I have read the article in apple support about how to reset the icloud music library, but I have a problem with the procedure.
https://support.apple.com/en-ap/HT204964
You see it says
" 3. the bottom of the page, click Reset for the option to Reset iCloud Music Library.
4.When you’re asked to delete all of the music and playlists stored in your iCloud Music Library, check “I understand” and click Reset.
5.Confirm that you want to delete the music and playlists stored in your iCloud Music Library. Click Reset Now.
6.When your iCloud Music Library has been reset, select Quit iTunes. "
I could not find the reset button for the iCloud music library. there is only one reset button in this section and it the button for reseting the warnings for buying and downloading on iTunes.
where is this reset button?
how can I properly reset iCloud Music Library?
iMac, OS X Yosemite (10.10.5)
Posted on Aug 18, 2015 2:14 PM
That article refers to using a process for one particular scenario which your description does not match. "A small number of customers who previously used and cancelled iTunes Match might see incorrect artist, album, song, and artwork details in iTunes Match or Apple Music."
You probably need to do something more along the lines of:
ASC user turingtest2 help document: Empty/corrupt iTunes library after upgrade/crash - https://discussions.apple.com/docs/DOC-6561
If you don't see your content after updating iTunes - https://support.apple.com/kb/HT203225
Posted on Aug 18, 2015 2:52 PM