melsa27

Q: How do I pay for more iCloud storage?

I have paid for more iCloud storage but I don't know where they took the money from? Whether it's from my bank account or my phone contract? Does anyone know? I can't find the answer anywhere!!!

iPhone 5c, iOS 8.4.1

Posted on Aug 19, 2015 2:43 PM

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Q: How do I pay for more iCloud storage?

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  • by Phil0124,

    Phil0124 Phil0124 Aug 19, 2015 2:46 PM in response to melsa27
    Level 7 (27,548 points)
    iPhone
    Aug 19, 2015 2:46 PM in response to melsa27

    The iCloud cost is taken either from iTunes Gift card credit, or from the Credit Card you have associated with your Apple ID.

     

    iCloud storage pricing - Apple Support

    Accepted payment methods for iCloud storage upgrades include credit cards, debit cards, and iTunes Store credit. If you don't have enough iTunes store credit to complete your upgrade, you'll be charged the remaining amount. Apple Store gift cards aren't accepted as payment for upgrading iCloud storage.

     

    Your Phone contract has nothing to do with it at all.

  • by melsa27,

    melsa27 melsa27 Aug 19, 2015 2:53 PM in response to Phil0124
    Level 1 (0 points)
    Aug 19, 2015 2:53 PM in response to Phil0124

    Thank you!

     

    But the money isn't taken out of my bank account and there's nothing on my bank statement either. Have they actually taken the money?

  • by Phil0124,

    Phil0124 Phil0124 Aug 19, 2015 3:01 PM in response to melsa27
    Level 7 (27,548 points)
    iPhone
    Aug 19, 2015 3:01 PM in response to melsa27

    No way to know. But unless you have a debit card associated with your account, your Bank account would not see any changes. you would have to pay your credit card statement when it arrives.

     

    how is your Apple ID account setup for payment methods?

  • by Mewi82,

    Mewi82 Mewi82 Aug 19, 2015 3:17 PM in response to Phil0124
    Level 1 (0 points)
    Aug 19, 2015 3:17 PM in response to Phil0124

    WWhichever Credit card you have inyour iTunes account it's kept on file. So if it's Amex for example than you are using that credit card when you pick another storage. Then unless you cancel that storage you will continue to be charged for that extra space each month!

  • by Phil0124,

    Phil0124 Phil0124 Aug 19, 2015 3:19 PM in response to Mewi82
    Level 7 (27,548 points)
    iPhone
    Aug 19, 2015 3:19 PM in response to Mewi82

    Mewi82 wrote:

     

    WWhichever Credit card you have inyour iTunes account it's kept on file. So if it's Amex for example than you are using that credit card when you pick another storage. Then unless you cancel that storage you will continue to be charged for that extra space each month!

    Yes, I know that. But the issue is the OP has not seen any charges on his bank account.

     

    Unless the payment method associated with the account is a Debit card, there would be no changes visible in the bank account directly.

     

    Maybe you did not mean to reply to Me, but to the OP?

  • by melsa27,

    melsa27 melsa27 Aug 20, 2015 4:42 AM in response to Phil0124
    Level 1 (0 points)
    Aug 20, 2015 4:42 AM in response to Phil0124

    Yes I just found that I am paying it with my Debit card, so is there any reason they haven't taken the money out of my account?

  • by Phil0124,

    Phil0124 Phil0124 Aug 20, 2015 7:58 AM in response to melsa27
    Level 7 (27,548 points)
    iPhone
    Aug 20, 2015 7:58 AM in response to melsa27

    No, it should have been immediately deducted.

     

    The next question is then, how did you upgrade your iCloud storage to a paid amount?

     

    And how much extra storage were you wanting to buy?