drobi
Level 1 (8 points)
Mac OS X

Q: two Apple ids on One  iPhone 6 how to untangle it

Trying to untangle this for a friend. short of restoring an iPhone to factory settings to rid it of apps purchased with a previous (his wife's) Apple ID, is there a way to stop having the request for her password pop up on his phone every time he tries to updates apps purchased with that ID?   if the is not, then I suppose I need to re download any affected apps?  thanks for the help.

iPhone 6, iOS 8.4

Posted on Aug 19, 2015 11:06 AM

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drobi

Q: two Apple ids on One  iPhone 6 how to untangle it

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  • by elcpu,

    elcpu elcpu Aug 19, 2015 11:20 AM in response to drobi
    Level 6 (16,265 points)
    Photos for Mac
    Aug 19, 2015 11:20 AM in response to drobi

    Drobi, as your friend has found out it is not recommended to share Apple IDs between two people or devices. It can result in all kinds of issues. Your best option, IMO, is to set up two separate IDs, one for each person and each phone and then set up Family Sharing. The instructions for this are in the two articles below. What I am unable to answer out of the top of my head is what happens with past purchases, however I suspect that the Family Sharing option will let you do it. 

     

    Sign in with a different Apple ID on your iPhone, iPad, or iPod touch - Apple Support

    Set up Family Sharing - Apple Support

  • by drobi,

    drobi drobi Aug 19, 2015 8:11 PM in response to elcpu
    Level 1 (8 points)
    Mac OS X
    Aug 19, 2015 8:11 PM in response to elcpu

    Thanks for the help, but this couple has asked that they SEVER their financial and other ties, so that they can not be dependent upon each other even when it comes to their Apple IDs. Instead, I used the method of deleting apps that were determined to have been purchased with the wife's account. Then, I re installed the apps using the husband's Apple ID. Hopefully, the next time that an app updates, he will NOT be asked for the password of the APPLE ID his phone used to be associated with. Still a few glitches, but we seemed to have worked it out. Thanks for the advice, regarding Family Sharing. I don't think that was a solution in this PARTICULAR case. I use it in my own family, and it does work well.

     

    Cheers.

  • by sberman,

    sberman sberman Aug 19, 2015 8:14 PM in response to drobi
    Level 8 (41,017 points)
    Aug 19, 2015 8:14 PM in response to drobi

    drobi wrote:

     

    Then, I re installed the apps using the husband's Apple ID.

    Presumably this means that any apps that you used the husband's ID to (re-)purchase any apps that were not free

  • by gail from maine,Helpful

    gail from maine gail from maine Aug 19, 2015 8:14 PM in response to drobi
    Level 7 (26,971 points)
    iCloud
    Aug 19, 2015 8:14 PM in response to drobi

    Hi drobi,

     

    Yes, that is exactly what he needed to do. Since apps are forever tied to the Apple ID that was used to purchase them, the only way to get them "reassigned" to another Apple ID is to delete them and re-purchase them (or re-download them if they were free) under the Apple ID you want them under. The apps that you had him re-purchase, will no longer ask for his wife's ID. If any others crop up, he will have to do the same with those.

     

    Cheers,

     

    GB

  • by drobi,

    drobi drobi Aug 19, 2015 8:15 PM in response to sberman
    Level 1 (8 points)
    Mac OS X
    Aug 19, 2015 8:15 PM in response to sberman

    Yes that is correct. However most apps were free, so he was fortunate.

  • by elcpu,

    elcpu elcpu Aug 19, 2015 8:50 PM in response to drobi
    Level 6 (16,265 points)
    Photos for Mac
    Aug 19, 2015 8:50 PM in response to drobi

    Drobi wrote:

    Thanks for the help, but this couple has asked that they SEVER their financial and other ties, so that they can not be dependent upon each other even when it comes to their Apple IDs. Instead, I used the method of deleting apps that were determined to have been purchased with the wife's account. Then, I re installed the apps using the husband's Apple ID. Hopefully, the next time that an app updates, he will NOT be asked for the password of the APPLE ID his phone used to be associated with. Still a few glitches, but we seemed to have worked it out. Thanks for the advice, regarding Family Sharing. I don't think that was a solution in this PARTICULAR case. I use it in my own family, and it does work well.

     

    Drobi, now that you explained the "situation" with this couple in detail, your solution makes perfect sense. Based on your first post, it appeared that the Family Sharing option was the way to go but unfortunately this is no longer a "family". IMO you solved your own issue and you did so well - I just wish that I could click and give you points. Instead, this is the best I can do.

     

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