HT203128: Using the new iTunes

Learn about Using the new iTunes

Erock57

Level 1 (0 points)

Q: this new itunes crashes is anyone having the same problem??

the new version of itunes crashes every time I start it up. I've uninstalled it reinstalled and the same thing happens. i'm running windows 10 beforte this new version came out this morning I didn't have any problems. What do I need to do?? any suggestions... please help

iPhone 6 Plus, iOS 8

Posted on Aug 19, 2015 8:40 AM

I have this question too

Q: this new itunes crashes is anyone having the same problem??

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by joe_7399,

joe_7399 Aug 20, 2015 9:08 AM in response to Erock57
Community Specialists

Aug 20, 2015 9:08 AM in response to Erock57

Greetings Erock57,

Welcome to the Apple Support Communities!

I understand that iTunes on your Windows computer is not launching as expected. To begin troubleshooting this situation, I would suggest reading over and working though the suggested steps located in the attached article below.

Fix unexpected quits or launch issues in iTunes for Windows - Apple Support

Cheers
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HT203128: Using the new iTunes

Q: this new itunes crashes is anyone having the same problem??

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by joe_7399,

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