Q: I am unable to connect to the software update server
I last used my iMac in July 2012, when i try to update, it runs until half way through then I get the error message which say .... software update can't connect to update server... But I am connected to the internet.
Regards
Geoffrey Tshwenyego
iMac, I am not sure on what os I am.
Posted on Aug 18, 2015 7:00 AM
Community Specialists
Thanks for the update! Next I would startup in Safe Mode which removes and recreates some system level caches, as well as performs a disk check to help resolve issues with system services.
OS X Yosemite: Start up in safe mode
Choose Apple menu > Shut Down.
After your Mac shuts down, wait 10 seconds, then press the power button.
Immediately after you hear the startup tone, hold down the Shift key.
You should press the Shift key as soon as possible after you hear the startup tone, but not before.
Release the Shift key when you see the gray Apple logo and progress indicator.
To leave safe mode, restart your Mac again, but don’t hold down any keys during startup.
Then leave Safe Mode and try updating again.
Posted on Aug 20, 2015 9:29 AM