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Aug 20, 2015 10:38 AM in response to Limnosby sasegars,Yeah, did that (twice). All other sound plays, and music from other programs play as well.
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Aug 20, 2015 11:29 AM in response to sasegarsby Linc Davis,iTunes has its own volume control, an unlabeled slider in the toolbar of the window. Move it all the way to the right.
If an AirPlay device is selected for sound output from iTunes, deselect it.
See also this ASC discussion.