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All replies
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Helpful answers
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Aug 19, 2015 8:22 AM in response to Theresa 388by mario49,Hi Theresa 388,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like the Mail app opens but does not show any mail. I would recommend that you read this article, it may be able to help the issue.
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
- Check your email settings.
- Restart your iOS device.
- Remove the affected email account from your device with these steps:
- Tap Settings > Mail, Contacts, Calendars.
- Tap the email account.
- Tap Delete Account.
- Add your account again.
Cheers
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Aug 20, 2015 9:18 AM in response to mario49by Theresa 388,I Followed directions....no change.....still does not open the mail.
please advise!
thanks Theresa
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Aug 20, 2015 12:03 PM in response to Theresa 388by pIononos,I have this same problem, started 4 or 5 days ago. Mail works fine on iphone & mac.
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Aug 20, 2015 3:09 PM in response to mario49by pIononos,Having the same problem as Theresa 388. Your directions didn't work for me either :-/. I'm volunteering overseas for 6 weeks & need my email access.
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Aug 22, 2015 6:49 PM in response to Theresa 388by pIononos,I downloaded the yahoo mail app for my ipad, since i'm getting no help or response from apple support.
No problem w/mail on my iphone & mac....
