stevenfromnaples
Level 1 (0 points)

Q: Airprint iphone 6 plus windows 8.1

Yes I have a iPhone 6 plus the problem I having is that went I use the airprint it goes to my windows 8.1 machine not to my wireless printer. When I had my windows 7 laptop the I airprint work no problem

 

Windows 8.1 machine

 

wireless router netgear  AC1200 SMART WIFI ROUTER 802.11 AC DUAL BAND ROUTER

 

printer brothers 6180DW

 

How do I fix this were I can print from my iPhone?

iPhone 4S, Windows 7, Dell XPS 15

Posted on Aug 19, 2015 2:01 PM

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stevenfromnaples

Q: Airprint iphone 6 plus windows 8.1

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  • by alex_h1,

    alex_h1 alex_h1 Aug 20, 2015 2:19 PM in response to stevenfromnaples
    Community Specialists
    Aug 20, 2015 2:19 PM in response to stevenfromnaples

    Greetings stevenfromnaples,

     

    Welcome to the Apple Support Communities!

     

    I understand that you have an issue using AirPrint from your iPhone. If AirPrint isn’t working as expected, I would suggest reading over the following attached article to ensure it is set up correctly. 

     

    Print from your iPhone, iPad, or iPod touch - Apple Support

     

    About AirPrint - Apple Support

     

    If you can't print to your AirPrint printer

    Check these things if you are unable to print, or if you see the message "No AirPrint Printers Found."

    • On your iPhone, iPad or iPod touch, verify that your device is using the latest version of iOS available and that the app you're printing from is up to date. 
    • On your Mac, use Software Update to update OS X and apps you've purchased from the Mac App Store.
    • Check with your printer's manufacturer to see if any firmware updates are available for your printer model. 
    • You can connect an AirPrint device to your network either through bridging, or a direct connection to your Wi-Fi network. 
    • AirPrint devices connected to the USB port of an Apple AirPort Base Station or AirPort Time Capsule don't use AirPrint. If your printer includes AirPrint, connect it directly to your Wi-Fi network or the Ethernet LAN port on your Base Station to print wirelessly.
    • After turning on your printer, wait a few moments before trying to print. Some printers might take a minute or two after powering up before joining your network.

    If you've tried these steps but still can't print, you can also get help resolving printer issues on your Mac.

     

    Cheers