HT203565: If you see duplicate contacts after setting up iCloud Contacts
Learn about If you see duplicate contacts after setting up iCloud Contacts
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Helpful answers
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by Linc Davis,Aug 20, 2015 3:06 PM in response to Katherine Thompson1
Linc Davis
Aug 20, 2015 3:06 PM
in response to Katherine Thompson1
Level 10 (207,926 points)
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Aug 20, 2015 3:34 PM in response to Linc Davisby Katherine Thompson1,I only have 1 apple id which is the same as my icloud id. So I am still out in the dark as what to do next.
Thanks
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by Linc Davis,Aug 20, 2015 3:46 PM in response to Katherine Thompson1
Linc Davis
Aug 20, 2015 3:46 PM
in response to Katherine Thompson1
Level 10 (207,926 points)
ApplicationsDid you read the support article linked above?
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Aug 21, 2015 4:00 PM in response to Linc Davisby Katherine Thompson1,I read the article and followed the directions however when I hit check for duplicates and then merge. Nothing changed with the duplicate contacts.
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by Linc Davis,Aug 21, 2015 5:44 PM in response to Katherine Thompson1
Linc Davis
Aug 21, 2015 5:44 PM
in response to Katherine Thompson1
Level 10 (207,926 points)
ApplicationsDo you have contacts that are not on iCloud?
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Aug 22, 2015 1:14 PM in response to Linc Davisby Katherine Thompson1,No there are not any contacts in my address book that are not on iCloud.
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by Linc Davis,Aug 22, 2015 2:45 PM in response to Katherine Thompson1
Linc Davis
Aug 22, 2015 2:45 PM
in response to Katherine Thompson1
Level 10 (207,926 points)
Applications1. Follow the instructions on the page linked below to back up your contacts directly from iCloud:
Archive or make copies of your iCloud data - Apple Support
2. Back up all data on the computer. Open the iCloud pane in System Preferences. Uncheck the box marked Contacts and confirm that you want to delete the contacts from the computer. They'll still be in iCloud and on your other devices, if any. Verify that your contact database is now empty. If it isn't, and if you're sure that all the contacts you want to keep are on iCloud, delete all the remaining contacts. Then re-check the Contacts box and wait for the contacts to resynchronize from iCloud.