Q: Touch ID iPhone 5S Failed

Hi I have this exact same problem, did you resolve it?

Hi I have this exact same problem, did you resolve it?

I just had the same situation as everybody here. Potential fix:

iPhone 5s, screen replaced one month ago. Yesterday Touch ID stopped working; in Settings, I suddenly had the same grayed out options for Touch ID, and was getting the Failed message when trying to set it up again.

I tried restarting and reseting several times, syncing, messing with other settings, nothing worked.

Today I let my battery drain completely until shutoff. Upon recharging and restarting, Touch ID was working again. Too soon to tell if this'll stick, but so far it recognizes all my saved fingerprints and all the options in Settings are back to normal – and I didn't have to walk into an Apple Store or restore from backup.

If anybody else has the problem outlined in this thread, let us know if the battery drain works for you.

my son's iPhone 5s has the same problem.  a reset of the network settings did not fix, however a reboot of the phone did.  after rebooting the phone, i did not have to setup touch id again, the fingerprints were already there and touch id was already enabled. 

very strange...

Follow-up to my previous post:

The battery drain and Touch ID coming back on was a coincidence. On my iPhone 5s the Touch ID failure is intermittent - it'll come on and off apparently random throughout the day, sometimes accompanied by a partial phone freeze (Siri continues to work, but nothing else).

Salut asa o intreabre la tine

ai gasit cumva solutia?

Hello, I have not got my mace yet, I am getting it on Friday and it is the new mace book air and was just wondering if keynote came free with it so I think that if you buy it new it comes free.

Yes it does

hello, i just wanted to know if you know anything about the touch id on an iPhone 5s?thanks.

IIt's not working for me either

HHas anyone found a solution to this

Hello , i have an iPhone 5S , and i have a problem with Touch ID.

When i had iOS 7.1.2 , Touch ID wasn't even showing in settings , it said only passcode , and since i updated to iOS 8 , Touch ID appears in settings , but when i want to turn on iPhone Unlock or iTunes&AppStore and put my finger , it says "Failed , Unable to complete Touch ID setup.Please go back and try again." and i tried a lot of times and still not working..

Can you please help?