HT203060: Locate and view your connected device in iTunes
Learn about Locate and view your connected device in iTunes
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Helpful answers
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Aug 21, 2015 6:43 AM in response to mimanoleteby Gigster99,It sounds like an issue with iTunes alone. It may be a new thing in the latest version of iTunes. Alternatively, it could be that you are using an old version of iTunes. Check for updates. iPhoto will always recognize devices. It is like if you plug a USB drive in with photos, iPhoto will recognize it. It sounds like you are just using a system that is too old to handle these new devices. Sorry!
Best Regards,
Ryan
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Aug 21, 2015 7:58 AM in response to mimanoleteby King_Penguin,iOS 8 requires OS X 10.6.8+ to be able to sync to the device