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Helpful answers
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Aug 21, 2015 8:43 AM in response to AJ397by julien233,imessage not used when a try with her, just message
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Aug 21, 2015 8:46 AM in response to julien233by AJ397,Can she send you an iMessage? Also, have a look at this article: If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
-AJ
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Aug 21, 2015 8:46 AM in response to AJ397by julien233,no she can send a iMessage with me (and me with her) but we can send iMessage with other contact
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Aug 21, 2015 8:49 AM in response to julien233by AJ397,Try holding the sleep/wake and home button until the Apple logo appears and try again.
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Aug 21, 2015 9:01 AM in response to AJ397by julien233,does'nt work. I tried to restart my iphone after what you told me but there was no change
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Aug 21, 2015 9:03 AM in response to julien233by AJ397,Have you tried this stwp from the above Apple article:
Delete existing conversations
If you can't send messages to a certain recipient, delete any conversations you have with them and try sending a new message. When you delete a conversation, you won’t be able to recover it. Make sure that you take a screenshot or forward any messages that you want to keep.
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Aug 21, 2015 9:11 AM in response to AJ397by julien233,I delete and my friend too but it doesn't work.
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Aug 21, 2015 9:13 AM in response to julien233by AJ397,Follow these steps from the article next:
Turn iMessage off and back on
Go to Settings > Messages and turn iMessage off, then back on.
Sign out and back in to iMessage and FaceTime
- Go to Settings > Messages > Send & Receive, tap your Apple ID, then tap Sign Out.
- Go to Settings > FaceTime, tap your Apple ID, then tap Sign Out.
- On your iPhone first, sign back in to iMessage and Facetime.
- Sign back in to iMessage and Facetime on your other devices.
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Aug 21, 2015 9:19 AM in response to AJ397by julien233,I have already tried these steps before coming here
I tried too the steps for reset cellular data
And my version is the last for Iphone 4, i can't update.
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Aug 21, 2015 9:26 AM in response to julien233by julien233,iMessage works because i can use it with my father and she can use it too with brother and other friends. But, we can't use iMessage together.
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Aug 21, 2015 9:30 AM in response to julien233by AJ397,One more idea before a restore. Try settings>general>reset>reset all settings (no data will be lost, but all settings will be back to factory default)
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Aug 21, 2015 9:42 AM in response to julien233by AJ397,Then, back up the phone and then restore to factory settings.