HT201251: Authorize your computer in iTunes

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only1amar

Q: iTunes authorization

I have already deauthorized several units to comply with the 5 unit quota but my account keeps telling me I am restricted to 5 and will not allow me to progress. what shall I do next?

Mac Pro, OS X Mavericks (10.9.5)

Posted on Aug 21, 2015 8:59 AM

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Q: iTunes authorization

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  • by alex_h1,

    alex_h1 alex_h1 Aug 22, 2015 9:13 AM in response to only1amar
    Community Specialists
    Aug 22, 2015 9:13 AM in response to only1amar

    Hello only1amar,

    Thanks for using Apple Support Communities.

     

    If you're getting prompted that you have already authorized the maximum of 5 devices with your Apple ID, and it's not changing after deauthorizing some devices, then you might not be deauthorizing the correct devices that your Apple ID is associated with.  I suggest taking a look at the information below to see which devices are authorized to ensure you are reauthorizing the correct computer.

     

    See your associated devices

    You can see the devices associated with your Apple ID in iTunes on your Mac or PC:

    1. Click to open your account in iTunes, or use these steps:  
         
      1. Open iTunes, choose Store > Sign In, then enter your Apple ID and password.
      2.  
      3. Choose Store > View Account.
    2. Click Manage Devices in the iTunes in the Cloud section. If you haven't associated any devices with your Apple ID, you won't see the Manage Devices section.

    Next to each device, you can see when it associated with your Apple ID. You can also track how many days remain before you can associate your device with a different Apple ID.

    Remove an associated device 

    To remove a device or computer from your Apple ID:

    1. Click to open your account in iTunes, or use these steps:  
         
      1. Open iTunes, choose Store > Sign In, then enter your Apple ID and password.
      2.  
      3. Choose Store > View Account. 
    2. Click Manage Devices in the iTunes in the Cloud section. 
    3. Click Remove next to the device that you want to remove.

    When you remove your Apple ID from a device, the 90-day limit stays in place on that device. But you can associate your Apple ID to another device that doesn't have the 90-day limit. Depending on when you associated the device, you might need to wait to associate it to a new Apple ID.

    Manage your associated devices in iTunes - Apple Support

     

    Take care.