frances0518

Q: Wrong Game Center account for COC?

My son has been playing clash of clans on my iPad.  I tried to transfer it to his Android tablet but it's saying that the COC is attached to the wrong Game Center account.   How do I find out which Game Center account it's referring to?

Posted on Jan 16, 2015 8:10 AM

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Q: Wrong Game Center account for COC?

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  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Jan 16, 2015 8:49 AM in response to frances0518
    Level 5 (7,869 points)
    Notebooks
    Jan 16, 2015 8:49 AM in response to frances0518

    since this seems CoC specific and is actually an Android issue, you might check > http://forum.supercell.net/forumdisplay.php/4-Clash-of-Clans

  • by frances0518,

    frances0518 frances0518 Jan 16, 2015 6:19 PM in response to ChitlinsCC
    Level 1 (0 points)
    Jan 16, 2015 6:19 PM in response to ChitlinsCC

    Since it's a game center account issue, they ask you to reach out to Apple to recover the account. 

  • by babowa,

    babowa babowa Jan 16, 2015 7:24 PM in response to frances0518
    Level 7 (32,117 points)
    iPad
    Jan 16, 2015 7:24 PM in response to frances0518

    If he is playing it on your iPad, then presumably you used your Apple ID to download/purchase it? If that is the case, you cannot transfer it to his account - no matter if that would be an Apple ID or Android account - as anything obtained at the app store is tied to the Apple ID used to obtain it. It is not transferable.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Jan 16, 2015 7:28 PM in response to frances0518
    Level 5 (7,869 points)
    Notebooks
    Jan 16, 2015 7:28 PM in response to frances0518

    here's how I see your problem...

     

    he played CoC as you on your iPad, tying the CoC Game Center data to frances0518. Now he is trying to get to that same data as [ sonOFfrances ] AppleID?

     

    Even Apple cannot merge AppleID accounts or their data.

     

    Using Game Center on your Mac or iOS device - Apple Support says

    Report a problem

     

    To report a problem with a game, follow these steps:

    1. Search for the game in the App Store.
    2. Select the game and look for the game's support link. On iOS, look on the Reviews tab below App Store Ratings. On Mac, look in the right column of the of game's App Store page.
    3. Use the support link to contact the developer.

     

    Sooo...

    Clash of Clans in the iTunes App Store > https://itunes.apple.com/us/app/clash-of-clans/id529479190?mt=8

    Support link > https://supercell.helpshift.com/a/clash-of-clans/

     

    search [[ transfer game data ]] yields:

    How do I transfer my village to another device? > https://supercell.helpshift.com/a/clash-of-clans/?s=keep-your-village-safe&f=how -do-i-transfer-my-village-to-another-device

     

    at the bottom of that page:

     

    iOS-Android or vice versa
    Make sure you’ve installed the game on both devices, keeping them both on-hand. Use the ‘Link a device' feature in the in-game settings, then press ‘Link a device' on both. Follow the on-screen instructions to complete the transfer.

     

    This feature cannot be reused. Following use of the 'Link a device' feature, your game will be connected to both Game Center and Google+. In the future, you’ll be able to use those services to connect your village to further devices. This is why you only can only use 'Link a device' once.

     

    voila !?!

    ÇÇÇ

  • by frances0518,

    frances0518 frances0518 Jan 16, 2015 7:46 PM in response to ChitlinsCC
    Level 1 (0 points)
    Jan 16, 2015 7:46 PM in response to ChitlinsCC

    Thanks for your response.  The problem is his COC is not tied to my game center account but I have no clue which Game Center account his village is attached to. 

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Jan 16, 2015 8:20 PM in response to frances0518
    Level 5 (7,869 points)
    Notebooks
    Jan 16, 2015 8:20 PM in response to frances0518

    frances - that last info baffling

     

    Are you saying that he played CoC ON your iPad as an some user other than yourself? and he is unable to tell you what user that was? Is it possible that he played the game as "not logged in"? (my son doesn't play CoC but does play a "Hobbit" game where it is possible to play as a guest that is tied to the device itself. In other words, he could have a game going as himself AND as a guest0123456 (not playing simultaneously, of course)

     

    How about this... can your son still get to his game on your iPad? Would that not let you know the account?

  • by marmeaux,

    marmeaux marmeaux Aug 22, 2015 8:20 AM in response to ChitlinsCC
    Level 1 (0 points)
    Aug 22, 2015 8:20 AM in response to ChitlinsCC

    I have a similar problem.

    I play Modern War on my iPad and iPhone.  I have both accts linked through game center.

    A few days ago, the game on my iPad was NOT my game at all.  It had connected to my friend's game that's on a different iPad using a different game center.  I didn't think that was possible.

     

    I want my game back on my iPad.

    My game center profile is marmeaux

    My iPad Version: 8.4

    Model: MC769LL/A

    Serial Number: DR********FHW

     

    Information from a message sent to Gree aka Modern War

    Game Center: G:124052273

    Device ID: D56CA021-1E6D-4144-8AAF-A2376EFDFB9B

    Device: iPad 2 (Wifi)

    My Player ID with Modern War is ******

     

    I've tried deleting the app and re-installing it but the info in iCloud is my friend's game, not mine

     

    Please tell me what can be done to get my game back.

     

     

    Thanks

    Marlene

     

    <Edited by Host>

  • by babowa,

    babowa babowa Aug 22, 2015 8:19 AM in response to marmeaux
    Level 7 (32,117 points)
    iPad
    Aug 22, 2015 8:19 AM in response to marmeaux

    I've asked the hosts to remove all of your personal/device info from your post - you are not addressing Apple here and posting private information on an open online forum is not advised.

  • by marmeaux,

    marmeaux marmeaux Aug 22, 2015 12:15 PM in response to babowa
    Level 1 (0 points)
    Aug 22, 2015 12:15 PM in response to babowa

    Thank you for editing my post.