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Melondee
Level 1 (0 points)

Q: How to change an iCloud account on my phone

I have an old email address as the icloud account on my phone.  I need a password to change the icloud account but I no longer have access to that account.  I need to somehow remove the old account.  Any suggestions?  Thank you so much - it's making me crazy with the prompt 20x a day asking for the login for the old email account which I don't have.  Thank you!

Posted on Aug 22, 2015 6:29 PM

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Melondee

Q: How to change an iCloud account on my phone

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  • by fromsouth,

    fromsouth fromsouth Aug 23, 2015 6:36 AM in response to Melondee
    Level 5 (4,806 points)
    iCloud
    Aug 23, 2015 6:36 AM in response to Melondee

    If you changed apple id email from old one to new one you just need to use your new accounts password in order to sign out.

    If you created completely new apple id you may want to sick apple's assist in resetting password or try to reset password using security questions.