kenbech

Q: "Back to my Mac isn't working properly because your DNS server isn't responding. Contact your ISP for an alternate DNS server address, and enter it in Network Preferences".

Hi, i am trying to setup back to my mac at home but I get the error "Back to my Mac isn't working properly because your DNS server isn't responding. Contact your ISP for an alternate DNS server address, and enter it in Network Preferences".

 

There is no documentation on how to solve this anywhere.

 

I have an Arris router set to bridged mode which is connected to a 5th generation airport extreme. I have tried using the google dns servers instead of the one assigned by the cable company in the AE but I still get the same error.

 

Any help would be much appreciated

 

Kenneth

Back to my Mac, iOS 7.0.3

Posted on Nov 10, 2013 12:29 AM

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Q: "Back to my Mac isn't working properly because your DNS server isn't responding. Contact your ISP for an alternate DNS server addr ... more

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  • by ckomel,

    ckomel ckomel Mar 27, 2015 2:29 PM in response to therve
    Level 1 (0 points)
    Mar 27, 2015 2:29 PM in response to therve

    Yes, I get the same error message. I upgraded my iCloud storage just to be able to backup my macbook, yet it does not accept it.

  • by Neal Bridgens,

    Neal Bridgens Neal Bridgens Mar 30, 2015 5:18 PM in response to kenbech
    Level 1 (24 points)
    Mar 30, 2015 5:18 PM in response to kenbech

    Me too. With perfectly functional google DNS and ISP's DNS.

  • by TimSiwula,

    TimSiwula TimSiwula Jun 29, 2015 4:35 PM in response to kenbech
    Level 1 (0 points)
    Wireless
    Jun 29, 2015 4:35 PM in response to kenbech

    Hey,

     

    Were you or anyone else able to resolve this issue?

     

    Any updates from anyone?

     

    I am still experiencing this issue. I will try to figure it out. I am running the latest OS X.

     

    I think I fixed this last time by modifying my time capsule settings in the airport application.

     

    Under network if you try different router modes it may work.

     

    I miss this feature.

     

    Where of where is apple at with this .

     

    Tim

  • by Neal Bridgens,

    Neal Bridgens Neal Bridgens Jun 29, 2015 5:22 PM in response to kenbech
    Level 1 (24 points)
    Jun 29, 2015 5:22 PM in response to kenbech

    I Was just trying to use it this weekend. Not sure if I had that same error, but some unedifying error (one where "connect as" just causes it to return an error rather than giving you a chance to enter anything in the dialog box).

     

    I've mostly just given up on apple as google Remote Desktop just seems to work without all the frustration.

     

    I've gone through at least one long AppleCare ordeal trying to get screen sharing working, and the impression I got it that even Apple doesn't really know how it works.

  • by newton100,

    newton100 newton100 Jul 13, 2015 7:12 AM in response to Neal Bridgens
    Level 1 (1 points)
    Jul 13, 2015 7:12 AM in response to Neal Bridgens

    Same boat

  • by Justin Brady,

    Justin Brady Justin Brady Jul 15, 2015 1:15 PM in response to kenbech
    Level 1 (75 points)
    Jul 15, 2015 1:15 PM in response to kenbech

    B2MM is just terrible. Support has tried to fix mine so many times, and it just never works right. A few times they got it working, and then it stopped weeks later. I follow all instructions, every time and it's just a wild goose chase.

     

    I wish they wouldn't roll out half baked solutions like this. They are quickly turning into Microsoft.

     

    ~Justin

  • by SonicArmin,

    SonicArmin SonicArmin Aug 4, 2015 6:18 AM in response to kenbech
    Level 1 (0 points)
    Aug 4, 2015 6:18 AM in response to kenbech

    Same problem here, but it only started after the latest upgrade to OSX 10.10.4 and iOS 8.4. Since both upgrades happened for me at the same time more or less I can't tell which one is the culprit, though.

  • by johnlev,Helpful

    johnlev johnlev Aug 23, 2015 9:26 AM in response to kenbech
    Level 1 (5 points)
    Aug 23, 2015 9:26 AM in response to kenbech

    So, I had the EXACT same problem. I have been trying to figure out Back to My Mac for a while, and only just understood what it was, when to my surprise, it didn't work!!

     

    BUT: I managed to figure it out! I followed the instructions on this page: https://support.apple.com/en-us/HT203907, and it worked! After trying the "Check your settings and connections" section, nothing happened and I couldn't get it to work, but then I performed the "Update your Back to My Mac keys (former MobileMe accounts)" section, and presto! It worked! I figure it was because I, like everyone else it seems, was using MobileMe before Mavericks and iCloud were implemented. This should fix the issue:

     

    Update your Back to My Mac keys (former MobileMe accounts)

    If your MobileMe account was moved to iCloud, you should delete those keys from the computer you're connecting to:

    1. Open Keychain Access, located in /Applications/Utilities.
    2. From the list of Keychains on the left, choose System.
    3. Click the Kind column header to sort the Keychain list by kind.
    4. Select all keys of the kind "Back to My Mac key.”
    5. Delete the selected keys. You'll need to enter your administrator password.
    6. Quit Keychain Access.
    7. Choose System Preferences from the  menu.
    8. In iCloud preferences, deselect Back to My Mac, then select it again.

     

    The DNS server warning prevails, but Back to My Mac works again!

  • by flashoff,

    flashoff flashoff Aug 29, 2015 12:11 AM in response to johnlev
    Level 1 (0 points)
    Aug 29, 2015 12:11 AM in response to johnlev

    yes

  • by Eric Root,

    Eric Root Eric Root Aug 29, 2015 2:36 PM in response to kenbech
    Level 9 (70,018 points)
    iTunes
    Aug 29, 2015 2:36 PM in response to kenbech
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