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Helpful answers
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Aug 23, 2015 12:21 PM in response to MercedesDiby jeremy_v,Hi MercedesDi,
Thank you for visiting Apple Support Communities.
If you're not able to make FaceTime calls to other iPads, start with the general troubleshooting steps in If you can't make or receive FaceTime calls.
You may find the article mentioned in step 1 helpful if you or the person you're calling are using the iPads when connected to WiFi networks:
- Make sure your device has a Wi-Fi connection to the Internet or a cellular data connection.
- Learn more if you're using router, firewall, or security software that restricts Internet access.
All the best.
- Make sure your device has a Wi-Fi connection to the Internet or a cellular data connection.
